How to Activate Your New cPanel Hosting

Just purchased a cPanel hosting plan from Domain India? This guide walks you through the activation process and first steps.

Automatic Provisioning

After completing payment, your cPanel hosting account is automatically provisioned. This typically takes 2-5 minutes.

You will receive:

1. A payment confirmation email.
2. A welcome email with your hosting details.

What to Do After Activation

Step 1: Verify Service Status

1. Log in at https://domainindia.com/support.
2. Go to Services.
3. Your new hosting should show as Active.
4. Click on it to see your server details.

[screenshot: Service detail page showing active cPanel hosting]

Step 2: Note Your Server Details

On the service detail page, record these important details:

• Server IP Address — for DNS configuration.
• Nameservers — ns1 and ns2 to point your domain.
• cPanel URL — direct panel access URL.

Step 3: Point Your Domain

If you registered your domain separately or with another registrar:

1. Go to Domains > click your domain.
2. Update Nameservers to the ones shown in your hosting details.
3. Wait for DNS propagation (usually 30 minutes to 24 hours).

Tip: If you ordered the domain and hosting together from Domain India, the nameservers are configured automatically.

Step 4: Login to cPanel

Method 1: SSO from Client Portal (Recommended)

1. On your service detail page, click Login to cPanel.
2. You are logged in automatically.

Method 2: Direct cPanel URL

1. Visit the cPanel URL from your welcome email (e.g., `https://server.example.com:2083`).
2. Enter your cPanel username and password from the welcome email.

[screenshot: cPanel login page]

Step 5: First Steps in cPanel

Once logged in, here's what to do first:

1. Install WordPress (or your CMS):

- Go to Softaculous or WordPress Manager in cPanel.

- Click Install.

- Choose your domain.

- Set admin username and password.

- Click Install.

1. Create Email Accounts:

- Go to Email Accounts in cPanel.

- Click Create.

- Enter the desired email address and password.

1. Check SSL Certificate:

- Go to SSL/TLS Status in cPanel.

- AutoSSL should automatically install a free SSL certificate.

- If not yet installed, click Run AutoSSL.

1. Set Up Backups:

- Go to JetBackup (if available) in cPanel.

- Review the automatic backup schedule.

- Download a manual backup for safekeeping.

Tip: Give AutoSSL up to 15 minutes after domain propagation to automatically install your free SSL certificate.

Troubleshooting

Service Shows "Pending"

• Wait 5-10 minutes. Provisioning may still be in progress.
• Check for an unpaid invoice that may be blocking activation.
• If still pending after 30 minutes, contact support.

Cannot Login to cPanel

• Ensure you are using the correct username and password from the welcome email.
• Try SSO login from the Client Portal.
• Reset your cPanel password (see: How to Reset Your cPanel Password).

Website Shows Server IP Instead of Website

• DNS is still propagating. Wait 24 hours.
• Verify nameservers are set correctly.

Related Articles

• How to Login to cPanel (SSO from Portal)
• cPanel Dashboard Overview and Navigation
• cPanel Hosting Plans Comparison

Need help? Contact our support team at https://domainindia.com/support/client/support.