Refund Policy

Last Updated: March 2026

We strive to provide excellent hosting and domain services. If you are not satisfied, the following refund terms apply:

Refund Eligibility

Service	Refundable	Period	Note
Shared Hosting (New Purchase)	Yes	30 days from purchase	Full refund
Reseller Hosting (New Purchase)	Yes	30 days from purchase	Full refund
Hosting Renewal	No	N/A	Non-refundable
VPS Hosting	No	N/A	Non-refundable after provisioning
Dedicated Servers	No	N/A	Non-refundable after provisioning
Domain Registration	No	N/A	Non-refundable after registration
Domain Renewal	No	N/A	Non-refundable once renewed
SSL Certificates	No	N/A	Non-refundable after issuance
Add-on Services	No	N/A	Non-refundable

Hosting refunds apply only to new purchases, not renewals. Renewal payments are non-refundable.

Server products (VPS, Dedicated Servers) are non-refundable once provisioned, regardless of usage.

Unused account balances and credits are non-refundable and non-transferable. Account credits expire upon account termination.

Promotional or discounted services may have different refund terms as specified at the time of purchase.

Submit a refund request via support ticket within the eligible period

Refund requests are processed within 7-10 business days

Refunds are issued to the original payment method only

Partial month usage is not prorated

Services terminated for Terms of Service or AUP violations are not eligible for refund

Chargebacks or payment disputes void refund eligibility

Setup fees, if any, are non-refundable

Refunds are not available for services already consumed or partially used beyond the eligible refund period

For refund requests, please contact us via:

Support Ticket: Submit through your client portal

Email: [email protected]

Phone: +91-8062178544

Domain Registration India Private Limited

CIN: U72900TZ2016PTC028001