Email Hosting

Setting Up Email Accounts

Published · Updated 2 min read
Knowledge base article
Contents (6 sections)

ℹ️ This guide is for the email included with your hosting plan (cPanel, DirectAdmin, Plesk or Webuzo). It does not apply to Business Email, which runs on a separate platform and has its own webmail at mail.yourdomain.com:8443. Not sure which you have? See Business Email vs the Email Included With Your Hosting.

Setting Up Email Accounts

Create professional email addresses using your domain name.

Creating an Email Account

  1. Log into cPanel
  2. Go to Email → Email Accounts
  3. Click "Create" button
  4. Enter:
    • Username (e.g., info, support, contact)
    • Password (use a strong password)
    • Storage quota

Accessing Your Email

Webmail

Access email from any browser:

  • Go to yourdomain.com/webmail
  • Or use webmail.yourdomain.com
  • Choose Roundcube, Horde, or SquirrelMail

Email Client Setup

Configure Outlook, Thunderbird, or mobile apps:

Incoming (IMAP):

  • Server: mail.yourdomain.com
  • Port: 993 (SSL) or 143 (TLS)

Incoming (POP3):

  • Server: mail.yourdomain.com
  • Port: 995 (SSL) or 110

Outgoing (SMTP):

  • Server: mail.yourdomain.com
  • Port: 465 (SSL) or 587 (TLS)

Best Practices

  • Use IMAP to sync across devices
  • Enable SSL/TLS for security
  • Set up SPF and DKIM records for deliverability
  • Regularly check spam folder settings

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Setting Up Email Accounts - Knowledge Base