ℹ️ This guide is for the email included with your hosting plan (cPanel, DirectAdmin, Plesk or Webuzo). It does not apply to Business Email, which runs on a separate platform and has its own webmail at
mail.yourdomain.com:8443. Not sure which you have? See Business Email vs the Email Included With Your Hosting.
Email Going to Spam
Set Up Email Authentication Records
SPF Record
Add this TXT record to your domain DNS: v=spf1 +a +mx ~all
DKIM
- Go to cPanel > Email Deliverability
- Click Manage next to your domain
- Install the suggested DKIM record
DMARC
Add this TXT record (name: _dmarc): v=DMARC1; p=none; rua=mailto:[email protected]
Other Steps
- Do not send bulk emails from shared hosting
- Avoid spammy subject lines (ALL CAPS, excessive punctuation)
- Include an unsubscribe link in marketing emails
- Check if your server IP is blacklisted at mxtoolbox.com
- Use a dedicated email service for bulk sending (Mailchimp, SendGrid)