ℹ️ This guide is for the email included with your hosting plan (cPanel, DirectAdmin, Plesk or Webuzo). It does not apply to Business Email, which runs on a separate platform and has its own webmail at
mail.yourdomain.com:8443. Not sure which you have? See Business Email vs the Email Included With Your Hosting.
Email Setup — Microsoft Outlook
Settings You Need
- Email: your full email ([email protected])
- Password: your email account password
- Incoming Server: mail.yourdomain.com
- Outgoing Server: mail.yourdomain.com
Outlook Setup (IMAP — Recommended)
- Open Outlook > File > Add Account
- Enter your email address > Connect
- Choose IMAP
- Incoming: mail.yourdomain.com, Port 993, SSL
- Outgoing: mail.yourdomain.com, Port 465, SSL
- Enter password > Connect
Outlook Setup (POP3)
Same as above but:
- Incoming Port: 995 (SSL)
- POP3 downloads emails to your computer (not synced)
Troubleshooting
- "Cannot connect": Verify password in webmail first
- "Certificate error": Accept the certificate or use yourdomain.com instead of mail.yourdomain.com
- "Authentication failed": Check username is the FULL email address