Everything about your Domain India account and its billing lives in one place: the client area. You sign in once and find your invoices, payments, renewals, orders and billing address under Billing, and your profile, security and team under Account. This short guide shows where each billing task is done today and links the full guide for each one.
For a tour of every section of the client area, see A complete guide to managing your account in the Domain India client area.
Sign in at /client/login and open Billing: Invoices, Orders, Payments, Renewals and Billing address. Pay an invoice by opening it and clicking Pay Now. Domain India never charges a saved card automatically: a renewal invoice is generated up to 30 days before the due date, and the service renews only when you pay it. To stop a renewal, use Don't renew on the Renewals page.
1. Where billing lives in the client area
| Billing tab | What you do there |
|---|---|
| Invoices | See every invoice with its status, pay an unpaid one, download a PDF or tax invoice |
| Orders | See everything you have ordered and its status |
| Payments | See every payment received, with date, invoice, gateway and transaction reference |
| Renewals | See what renews when and what it costs, and switch a renewal off |
| Billing address | The address and GST number printed on your invoices |
Your name, email address, phone, company and GSTIN are on your Profile. Keep the email address current: invoices, renewal reminders and ticket replies all go there. See updating your profile.
2. Paying an invoice
- Open Invoicesat /client/invoices. An unpaid invoice shows Payment Due, or Payment Overdue after its due date.
- Open the invoice and click Pay Now.
- Choose a payment option.The page offers Razorpay (UPI, cards, net banking, wallets), Atom Pay, Stripe (cards), PayPal and Bank Transfer, depending on what is enabled when you pay.
- Tick the terms box and pay.Once confirmed, the invoice shows Payment Received and a Download Tax Invoice button.
Prices on the website exclude 18% GST, which is added on the invoice. Add your GSTIN before you pay if you need it on the tax invoice. Full details: payment methods and viewing and paying invoices.
3. Renewals: an invoice, never an automatic charge
Domain India does not store your card for automatic charges. "Auto-renewal" means a renewal invoice is generated, up to 30 days before the due date, and emailed to you. The service renews only when that invoice is paid.
If you don't want a service to renew, open Renewals, choose Don't renew for it and confirm, or simply leave the invoice unpaid. There is no penalty for declining. Read how auto-renewal works for what happens to a domain or hosting account that is not renewed.
4. Upgrading your plan
Open your hosting service from Hosting › My hosting and choose Change plan. An upgrade raises an invoice for the prorated difference plus GST, and the new plan applies once that invoice is paid. A downgrade is scheduled for your renewal date. Moving to a different control panel or to a VPS is a new order, not a plan change. See upgrading your hosting package.
5. Cancelling and refunds
To stop a service, decline its renewal (section 3), or open a ticket at /client/support/new and ask us to cancel it. Refunds follow our refund policy: new shared and reseller hosting purchases can be refunded in full within 30 days. Renewals, domains, SSL, add-ons, setup fees and VPS once provisioned are not refundable.
Where do I see my Domain India invoices?
Sign in to the client area and open Billing, Invoices, at /client/invoices. Each invoice shows its status, and you can pay an unpaid one or download a paid one as a tax invoice.
Can I set up automatic payments?
No. Domain India never charges a saved card automatically. A renewal invoice is generated up to 30 days before the due date, and the service renews when you pay it.
How do I stop a service from renewing?
Open the Renewals page in the client area, choose Don't renew for that service and confirm, or leave the renewal invoice unpaid. There is no penalty for declining a renewal.
Which payment methods can I use?
UPI, net banking, and debit and credit cards through Razorpay or Atom Pay, cards through Stripe, PayPal, and bank transfer. The payment page shows the options enabled when you pay.
Can I get a refund if I cancel?
New shared and reseller hosting purchases can be refunded in full within 30 days. Renewals, domains, SSL, add-ons, setup fees and provisioned VPS are not refundable.
Ready to check your billing? Open your invoices or the Renewals page, or open a support ticket if something needs checking. Live chat is available 24/7, tickets get a first response within 15 minutes, and there is no phone support.
Invoices, payments and renewals for every Domain India service, in one client area.
Open my invoices