Billing & Account

How to Close Your Account

Updated 1 min read
Knowledge base article
Contents (5 sections)

Closing Your Account

Before You Close

  • Download any data you need (files, emails, databases)
  • Cancel all active services first
  • Pay any outstanding invoices
  • Note: This action is permanent and cannot be undone

Steps

  1. Go to Settings > Close Account
  2. Read the warning carefully
  3. Enter your password to confirm
  4. Click Close Account

What Happens

  • All services are terminated
  • All data is permanently deleted
  • You cannot log in again
  • Domain registrations continue until expiry (non-refundable)

Alternative

If you just want to stop a specific service, use the service cancellation option instead of closing your entire account.

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How to Close Your Account - Knowledge Base