You update your name, email address, phone number, company, postal address and GST number yourself in the client area, on the Profile page. This short guide shows where each detail lives and why keeping it current matters. It also shows how your account profile differs from a domain's WHOIS contacts, which you manage separately.
Sign in, open Account › Profile (/client/profile), click Edit profile, change your details and click Save changes. The page has three cards: Personal information (name, email, phone, company), Billing address, and GST information. Domain owner (WHOIS) details are separate: change those under Domains › Contact profiles or on the domain's Contacts tab. If a change won't save, open a ticket.
This page covers only your profile. For security, team members, billing and everything else in the client area, see A complete guide to managing your account in the Domain India client area.
1. Update your profile
- Sign into the client area and open Account › Profile (/client/profile).
- Click Edit profile.The fields become editable.
- Personal information:first name, last name, email address, phone number and company (optional).
- Billing address:address lines, city, state, postal code and country. This address is used on invoices and for payments.
- GST information:if your business is GST-registered, enter your 15-character GSTIN so your invoices carry it. Leave it blank if you are not registered.
- Click Save changes.A confirmation appears. To discard your edits, click Cancel instead.
The Account card on the same page shows whether your profile is complete. If required details are missing, checkout asks you to complete your profile before you can pay for an order.
2. Your email address matters most
Your account email is where invoices, renewal reminders, security notices and ticket replies go, and it is the address you sign in with. Keep it current and use an address you will always control. An address on a domain you might let lapse is a poor choice, because you could lose the mail that tells you it is expiring.
You can change it in the Email address field on the Profile page. If the change won't save, open a ticket and support will help.
3. Your account profile is not your domain's WHOIS contact
Your profile is who you are as a Domain India customer. Each domain also has registrant (WHOIS) contacts, which are the owner details held at the registry. Changing your profile does not change them.
- To change a domain's owner or contact details, use Domains › Contact profiles or the domain's Contacts tab. See how to change your domain's WHOIS information.
- Accurate registrant details are required for every domain, and a domain can be suspended if its contact details are false or can't be verified.
While you have a .in registration in progress, the street address on your profile is registered as the domain owner's address. The client area refuses an address that doesn't identify a place, such as a city name alone. Enter your house or flat number, street and area. Identity verification (eKYC) for .in domains is done separately at /client/kyc.
4. Other settings on the Profile page
- Security: buttons for Change password and Two-factor authentication, and the Allow signing in with Google switch.
- Danger zone: a card for closing your account. Closing is permanent once our team has confirmed it with you.
Staff who need access should be invited under Account › Team members rather than given your password. Each person then has their own login.
How do I update my contact details at Domain India?
Sign in to the client area, open Account, Profile, click Edit profile, change your name, email, phone, company, billing address or GSTIN, and click Save changes.
Can I change the email address on my account?
Yes. Edit the Email address field on the Profile page and save. It is also the address you sign in with. If the change won't save, open a support ticket.
Does updating my profile change my domain's WHOIS details?
No. Domain registrant details are separate. Change them under Domains, Contact profiles, or on the domain's Contacts tab.
Where do I add my GST number?
On the Profile page, in the GST information card. Click Edit profile, enter your 15-character GSTIN and save, so your invoices carry it.
Why won't the client area accept my address?
While a .in registration is in progress, your street address becomes the domain owner's address, so an address that doesn't identify a place, such as a city name alone, is refused. Enter your house or flat number, street and area.
Ready to check your details? Open your profile, or open a ticket if something won't save. Support is on 24/7 live chat, and tickets get a first response within 15 minutes.
Invoices, renewal reminders and security notices all go to the details on your profile.
Open your profile