Billing & Account

Updating Your Profile and Contact Info

Updated 1 min read
Knowledge base article
Contents (4 sections)

Updating Your Profile

How to Update

  1. Go to Profile in the client portal
  2. Edit your information:
    • Full name
    • Phone number
    • Address (street, city, state, postal code, country)
    • Company name (optional)
  3. Click Save Changes

Why Keep It Updated

  • Invoices use your profile information
  • Support team needs accurate contact details
  • Domain registration requires valid contact info (ICANN requirement)
  • eKYC verification matches your profile to your ID

Changing Your Email

Contact support to change your account email address. This requires identity verification for security.

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Updating Your Profile and Contact Info - Knowledge Base