Setting up two-factor authentication (2FA) on your Domain India account takes about two minutes: you link an authenticator app on your phone to your account, and from then on signing in needs your password plus a six-digit code from that app. Here is the setup in short.
In the client area, go to Account › Security (/client/security/2fa) and click Enable 2FA. Confirm your password, scan the QR code with Google Authenticator, Authy, Microsoft Authenticator or a similar app, save your recovery codes, and enter the six-digit code to finish. You are then signed out and sign in again with a code.
For recovery codes, changing phones, turning 2FA off and error messages, see How to enable two-factor authentication.
1. How 2FA works
Your authenticator app and your Domain India account share a secret when you scan the QR code. From it, the app shows a new six-digit code every 30 seconds. No SMS is sent, and the phone does not need an internet connection to show a code. Someone who learns your password still cannot sign in without the phone.
2. Set it up
- Open Account › Securityin the client area and click Enable 2FA.
- Confirm it's you.Enter your current client-area password and click Continue. If you only sign in with Google and have no password, set one first with Forgot password on the sign-in page.
- Install an appif you do not have one yet, then click Continue to Next Step.
- Scan the QR codein the app. If scanning fails, type the Secret Key shown under it into the app instead.
- Save the recovery codeswith Download Codes or Copy All Codes, tick the confirmation box and click Continue to verification.
- Enter the six-digit codefrom the app and click Verify Code.
- Sign in againwith your password and a new code.
3. Recommended apps
Any other standard authenticator app, or a password manager with authenticator support, works the same way.
4. Signing in after setup
Enter your email and password, then the six-digit Authentication Code from the app. On a computer only you use, tick Remember this device for 30 days to skip the code on that browser for 30 days. If a code is rejected, wait for the next one; if codes never work, set the phone to automatic date and time. Too many wrong codes lock sign-in for 15 minutes.
5. If you lose your phone
If another device still has the Domain India entry in its authenticator app, sign in with it, then set 2FA up again on the new phone. Otherwise open a ticket at /support/ticket from your account email and say you have lost access to your authenticator app; support will tell you what is needed. Never put your password or recovery codes in a ticket.
6. cPanel 2FA is separate
This setting protects your Domain India account. Where available on your server, cPanel has its own Two-Factor Authentication page under Security, which protects direct cPanel logins. It needs its own entry in your app.
Frequently asked questions
How do I set up two-factor authentication on Domain India?
Sign in to the client area, open Account, Security, and click Enable 2FA. Confirm your password, scan the QR code with an authenticator app, save the recovery codes and enter the six-digit code from the app.
Does Domain India send 2FA codes by SMS?
No. Codes come from an authenticator app on your phone, such as Google Authenticator, Authy or Microsoft Authenticator. The app works without a phone signal.
Can I skip the code on my own computer?
Yes. Tick Remember this device for 30 days on the code screen, and that browser will not ask for a code for 30 days. Do not use it on shared computers.
Does this also protect my cPanel login?
No. cPanel is a separate login. Where available on your server, cPanel has its own Two-Factor Authentication page in its Security section.
Ready? Open Account › Security and click Enable 2FA. If something goes wrong, open a ticket; live chat runs 24/7, tickets get a first response within 15 minutes, and there is no phone support.
Have your phone ready with an authenticator app, and keep your recovery codes somewhere safe.
Open Security