All your Domain India invoices are in one place: Invoices in the client area. From there you can see what you owe, pay an unpaid invoice online and download the GST tax invoice for anything you have paid.
For what the PI-, INV- and TAX- numbers mean and which document your accountant needs, see understanding your invoice. For each payment method step by step, see how to pay via UPI, net banking or card.
Open Invoices in the client area, click an invoice and use Pay Now to pay it by UPI, net banking, card, PayPal or bank transfer. An unpaid invoice shows Payment Due (or Payment Overdue after its due date); once the payment is confirmed it shows Payment Received. On a paid invoice, Download Tax Invoice saves your GST tax invoice as a PDF.
1. What the invoice statuses mean
| What the invoice shows | What it means | What to do |
|---|---|---|
| Payment Due | No confirmed payment yet | Pay it before the due date, or leave it if you don't want the service |
| Payment Overdue | The due date has passed and it is still unpaid | Pay it if you want to keep the service |
| Payment Received | We have the payment, with the Paid On date and Transaction ID | Download the tax invoice for your records |
There is no separate "pending" status. While a gateway is still confirming a payment, the invoice keeps showing Payment Due, so don't pay a second time.
2. Pay an invoice
- Open the invoicefrom Invoices and click Pay Now.
- Choose a payment option:Razorpay or Atom Pay for UPI, net banking and cards, Stripe for cards, PayPal, or Bank Transfer.
- Tick the terms box and pay.Card, UPI and net banking payments usually show as Payment Received within a couple of minutes.
- For a bank transfer,click Get Bank Details, send the exact amount by NEFT, RTGS or IMPS with the Reference ID in the remarks, and keep the UTR. Transfers are checked by hand, so they are not instant.
Paying a renewal invoice renews the service. Domain India never charges a saved card automatically: renewal invoices are generated up to 30 days before the due date, and the service renews only when you pay.
3. Download an invoice
- Paid invoice: it opens as a Tax Invoice. Click Download Tax Invoice for the PDF with the GST details. This is the document for your accountant.
- Unpaid invoice: it opens as a Proforma Invoice. Download PDF saves the proforma, which is a request for payment, not a tax document.
The tax invoice uses the details on your account when the payment goes through, so add your GSTIN before you pay: see adding GSTIN to your account. The Payments page lists every payment with its date, invoice, gateway and transaction reference.
Where can I see my Domain India invoices?
In the client area under Invoices, at /client/invoices. Each invoice shows its number, amount and status, and you can open it to pay or download it.
How do I pay an unpaid invoice?
Open the invoice, click Pay Now, choose Razorpay, Atom Pay, Stripe, PayPal or Bank Transfer, tick the terms box and complete the payment. The invoice shows Payment Received once the payment is confirmed.
I paid but the invoice still shows Payment Due. What should I do?
Don't pay again. Most payments are confirmed within a couple of minutes. If money left your account and the invoice is still unpaid after about an hour, open a ticket with the invoice number and your transaction reference.
How do I download my GST tax invoice?
Open the paid invoice in the client area and click Download Tax Invoice. An unpaid invoice can only be downloaded as a proforma, which is not a tax document.
Can I get my GSTIN added to an invoice after paying?
The tax invoice uses the details on your account when you paid, so add your GSTIN before paying. If a tax invoice was issued without it, open a ticket with the tax invoice number; don't assume it can be changed.
Ready to check your billing? Open Invoices, or open a support ticket if a payment or invoice needs checking. Live chat is available 24/7, and there is no phone support.
Pay invoices online and download your GST tax invoices from one place.
Open Invoices