You can give staff, an accountant or a web designer their own login to your Domain India account, so you never have to share your password. You invite them from the Team page in the client area, choose what each person may do, and can suspend or remove their access at any time.
This page covers team members only. For everything else in your account, such as profile, GST details, two-factor authentication, billing and support, see A complete guide to managing your account in the Domain India client area.
Open Account › Team members in the client area and click Invite member. Enter their email (the name is optional), pick a role (Full Access, Technical, Billing or View Only) or tick Custom permissions, and send the invitation. They get an email with a link to set their own password. From the same list you can Edit permissions, Suspend and Reactivate access, or Remove a member for good.
1. Why use team members instead of sharing your login
A shared password can't be taken back without changing it for everyone. With team members:
- each person signs in with their own email and password;
- each person sees only what their permissions allow;
- you can pause or end one person's access without touching anyone else's.
Keep your own login, with two-factor authentication turned on, for yourself only. See account security best practices.
2. Invite a team member
- Sign into the client area and open Account › Team members. The page is headed Team.
- Click Invite member.The Invite a team member form opens.
- Enter their email address.The name field is optional.
- Choose a role,or tick Custom permissions and pick individual permissions (section 3). A custom set needs at least one permission.
- Click Send invitation.They get an email with a link to set their password. Until they accept, the list shows them as Pending.
3. Roles and permissions
Each role is a ready-made set of the seven permissions the client area uses.
| Role | Permissions included | Suits |
|---|---|---|
| Full Access | View Services, Manage Services, View Billing, Make Payments, View Tickets, Create/Reply Tickets, Edit Profile | A business partner you trust as much as yourself |
| Technical | View Services, Manage Services, View Tickets, Create/Reply Tickets | A web designer or developer |
| Billing | View Billing, Make Payments, Edit Profile | An accountant or office manager who pays invoices |
| View Only | View Services, View Billing, View Tickets | Someone who needs to see, but not change, anything |
If none of these fits, tick Custom permissions and choose exactly the ones you want. Give each person the smallest set that lets them do their job.
Full Access and Billing both include Edit Profile, which covers your account details. Give those roles only to people you would trust with the account itself. A designer or developer normally needs Technical, not Full Access.
4. Change, suspend or remove access
The Team list shows each member's role, status (Active, Pending or Suspended) and last sign-in. On a member's row:
- Edit opens Edit permissions, where you tick or untick permissions and click Save changes.
- Suspend stops them signing in. Use it for a temporary break. Reactivate restores their access.
- Remove takes their access away permanently. Invite them again if they come back.
When someone leaves your business, remove them the same day. If they ever knew your own password, change it too at /client/security/password.
5. Team members and your hosting control panel
Team membership covers the Domain India client area. Your control panel (cPanel, DirectAdmin, Webuzo or Plesk) has its own separate login. If a developer only needs to upload files or work on a database, create a separate FTP account or database user for them in the panel, rather than handing over the main panel password, and delete it when the work is done. See how to log in to cPanel.
Frequently asked questions
Where do I add team members in my Domain India account?
Sign in to the client area and open Account, Team members. Click Invite member, enter the person's email, choose a role or custom permissions, and click Send invitation.
What roles can a team member have?
Four ready-made roles: Full Access, Technical, Billing and View Only. You can also tick Custom permissions and choose from View Services, Manage Services, View Billing, Make Payments, View Tickets, Create/Reply Tickets and Edit Profile.
How does the invited person set their password?
The invitation email contains a link to set their own password. Until they accept it, they appear as Pending in your Team list.
Can I take access away temporarily?
Yes. Click Suspend on their row to stop them signing in, and Reactivate when they need access again. Remove takes access away permanently.
Which role should I give my web designer?
Usually Technical, which lets them view and manage services and open and reply to tickets, without billing or profile access.
Ready to add your team? Sign in to the client area and open Team members, or read the full client area guide. If something doesn't work as described, open a ticket.
Invite staff with only the permissions they need, and suspend or remove them at any time.
Sign in to the client area