Knowledge base article
Contents (4 sections)

Domain India accepts UPI, net banking, debit and credit cards, PayPal and bank transfer. You choose the method when you pay an invoice in the client area: open the invoice, click Pay Now, and pick one of the payment options on the page that opens.

Step-by-step payment guide

For each payment method step by step, what happens after you pay and what to do when a payment fails, see how to pay via UPI, net banking or card.

Key takeaways

The payment page offers five options: Razorpay (UPI, cards, net banking and wallets), Atom Pay (net banking, UPI and Indian cards), Stripe (credit and debit cards), PayPal, and Bank Transfer (confirmed by hand). Prices exclude 18% GST, which is added on the invoice. Domain India never charges a saved card automatically.

1. The payment options

Option on the payment pageHow you can payGood to know
RazorpayUPI, debit and credit cards, net banking, walletsMost payments are confirmed within a couple of minutes
Atom PayNet banking, UPI, Indian cardsA second Indian route if one gateway doesn't work for your bank
StripeCredit and debit cardsAlso takes cards issued outside India
PayPalYour PayPal balance or a linked cardNeeds a PayPal account
Bank TransferNEFT, RTGS or IMPSChecked by our team by hand, so not instant

The list you see comes from the methods enabled when you pay, so it can change. Which card types and wallets work depends on the gateway and your bank; the gateway's own checkout shows what it accepts. If a gateway charges in a currency other than rupees, the payment page shows the converted amount before you pay.

2. How to pay an invoice

  1. Open your invoices.
    Sign in and go to Invoices.
  2. Open the unpaid invoice
    and click Pay Now.
  3. Choose a payment option
    on the Select Payment Method page.
  4. Accept the terms and pay.
    Tick the terms box and click the Pay button. For Bank Transfer, the button reads Get Bank Details and shows our account details and a Reference ID to put in your transfer remarks.

When the payment is confirmed, the invoice changes from Payment Due to Payment Received. The Payments page lists every payment on your account.

3. Security and GST

  • Card, UPI and net banking payments are completed on the gateway's secure checkout or your bank's own page, with your bank's OTP or UPI PIN. Never send card numbers, CVVs or OTPs to anyone, including support.
  • Prices on the website exclude GST; 18% GST is added on the invoice.
  • To get your GSTIN on the tax invoice, add it before you pay under GST information on your Profile or in billing settings. See adding GSTIN to your account.

4. If a payment fails or doesn't show

Don't pay a second time. Check your bank or UPI app: if no money left your account, simply try again or pick another option. If you were debited and the invoice still shows Payment Due after about an hour, open a ticket with the invoice number and the transaction reference. See what to do if your payment isn't showing.

What payment methods does Domain India accept?

UPI, net banking, and debit and credit cards through Razorpay or Atom Pay, cards through Stripe, PayPal, and bank transfer. The payment page shows the options available when you pay.

Can I pay by UPI?

Yes. Open the invoice, click Pay Now, choose Razorpay or Atom Pay and select UPI in the checkout. Scan the QR code or use your UPI app and approve with your UPI PIN.

Does Domain India save my card and charge it for renewals?

No. Domain India never charges a saved card automatically. A renewal invoice is generated up to 30 days before the due date, and the service renews only when you pay it.

How long does a bank transfer take to show as paid?

Bank transfers are checked by our team by hand, so they are not instant. Put the Reference ID from the Bank Transfer page in your transfer remarks, and open a ticket with the UTR if the invoice still shows Payment Due the next working day.

Is GST included in the prices?

No. Website prices exclude GST, and 18% GST is added on the invoice. Add your GSTIN before you pay if you need it on the tax invoice.

Ready to pay? Open your invoices, or open a support ticket if a payment needs checking. Live chat is available 24/7, and there is no phone support.

Pay your invoice

UPI, net banking, cards, PayPal and bank transfer, from the invoice page in your client area.

Go to my invoices

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Payment Methods: UPI, Cards, Net Banking | Domain India