Client Area

In this article

  • 1Payment Methods
  • 2Accepted Payment Methods
  • 3How to Pay an Invoice
  • 4Payment Security
  • 5Payment Issues

Payment Methods

{{COMPANY_NAME}} supports multiple payment methods for your convenience. All payments are processed securely through Razorpay, India's leading payment gateway.

Accepted Payment Methods

UPI (Unified Payments Interface)

  • Pay using any UPI app (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Instant payment confirmation
  • No additional charges

Debit Cards

  • Visa, Mastercard, RuPay debit cards accepted
  • Instant payment confirmation
  • Secure 3D authentication required

Credit Cards

  • Visa, Mastercard, American Express credit cards accepted
  • Instant payment confirmation
  • EMI options may be available on select cards for larger amounts

Net Banking

  • All major Indian banks supported
  • Instant to near-instant confirmation
  • Redirects to your bank's secure login page

Wallets

  • Paytm, Mobikwik, Freecharge, and other Razorpay-supported wallets
  • Instant payment confirmation

How to Pay an Invoice

  1. Log in to your {{COMPANY_NAME}} client area
  2. Go to Billing → Invoices
  3. Click on the unpaid invoice
  4. Click Pay Now
  5. Select your preferred payment method
  6. Complete the payment
  7. You will receive a payment confirmation email

Payment Security

  • All payments are processed through Razorpay (PCI DSS Level 1 compliant)
  • {{COMPANY_NAME}} does not store your card details
  • 3D Secure / VBV / SecureCode authentication is used for card payments
  • All pages are encrypted with SSL/TLS

Payment Issues

If your payment fails or is deducted but not reflected:

  1. Wait 15 minutes — some payments take a moment to process
  2. Check Billing → Invoices — refresh the page to see if the invoice is now marked as paid
  3. If still unpaid after 30 minutes, do not pay again — contact {{COMPANY_NAME}} support at {{SUPPORT_URL}} with:

- Invoice number

- Payment amount

- Transaction ID or UTR number from your bank/UPI app

- Screenshot of the payment confirmation

GST on Payments

  • All prices are exclusive of GST unless stated otherwise
  • 18% GST is added to all invoices
  • Your GST-compliant tax invoice is available under Billing → Invoices
  • Add your GSTIN in Settings → Billing for proper tax invoices

Tips

  • Pay invoices on time to avoid service suspension
  • Set up auto-renewal to receive invoices automatically before due dates
  • Keep a valid payment method ready for quick payments
  • For bulk or advance payments, contact our billing team through {{SUPPORT_URL}}

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