Knowledge base article
Contents (4 sections)

Your Domain India profile holds the details we use to reach you and to print your invoices: your name, email address, phone number, company, billing address and GST number. You update all of them yourself on one page in the client area, Account › Profile. This guide shows what is on that page, why the email address matters most, and what the profile does not change.

For the full guide

Your profile is one part of your account. For security, team members, billing and everything else in the client area, see A complete guide to managing your account in the Domain India client area.

Key takeaways

Sign in and open Account › Profile (/client/profile). Click Edit profile, change your personal information, billing address or GST number, and click Save changes. Update your GSTIN and billing state before you pay, because each tax invoice uses the details on your account at the time of payment. Your profile does not change the WHOIS contacts on your domains; those are managed under Domains › Contact profiles.

1. What you can update on the Profile page

  1. Sign in
    to the client area and open Account › Profile.
  2. Click Edit profile.
    The fields become editable.
  3. Make your changes
    in any of the three cards below.
  4. Click Save changes.
    You see "Profile updated". Click Cancel instead to discard your edits.
CardFields
Personal informationFirst name, Last name, Email address, Phone number, Company (optional)
Billing addressAddress line 1, Address line 2 (optional), City, State / province, Postal code / ZIP, Country
GST informationGST number (GSTIN), 15 characters, for GST-registered businesses only

The billing address is also under Billing › Billing address (/client/settings/billing). Both places save to the same account.

2. Your email address matters most

The email address on your profile is the one you sign in with, and it is where we send invoices, renewal reminders, security notices, password reset links and replies to your tickets. If it is an address you no longer read, you can miss a renewal and lose a domain.

  • Use an address you will keep for years. Avoid using a mailbox on the domain you are managing: if that domain or its email stops working, our emails stop reaching you too.
  • After changing it, check that our next email arrives.
  • If a change will not save, open a ticket from the address you want to use.

3. GST details and your invoices

If your business is GST-registered, enter your 15-character GSTIN exactly as on your registration certificate, and make sure the state in your billing address matches your GST registration. Domain India is registered in Tamil Nadu, so a Tamil Nadu billing state gives CGST plus SGST and any other state gives IGST. Changes apply to tax invoices issued afterwards, not to ones already issued. See adding GSTIN to your account.

4. What the profile does not change

Domain WHOIS contacts
The registrant and other contacts on each domain are separate. Manage them under Domains › Contact profiles or on the domain's Contacts tab.
Your password and 2FA
Change your password at Account › Security, and turn on two-factor authentication there too.
Control panel logins
Your cPanel, DirectAdmin, Webuzo or Plesk login and your mailboxes are separate from your client-area account.

For domain contacts, read how to change your domain's WHOIS information. For passwords, read how to change your account password.

The Profile page also shows your Account details, a Google sign-in switch if you want to allow or block signing in with Google, and a Danger zone card for closing the account. Closing is permanent once our team has confirmed it with you.

Where do I update my profile on Domain India?

Sign in to the client area and open Account, Profile, at /client/profile. Click Edit profile, make your changes and click Save changes.

Can I change the email address on my account?

Yes. It is in the Personal information card on the Profile page. Use an address you will keep, because invoices, renewal reminders and password resets go there. If the change will not save, open a support ticket.

Where do I add my GST number?

In the GST information card on the Profile page, or under Billing, Billing address. Add it before you pay so it appears on the tax invoice.

Does updating my profile change my domain's WHOIS details?

No. Domain contacts are separate from your account profile. Manage them under Domains, Contact profiles, or on the domain's Contacts tab.

Can I change my password on the Profile page?

The Profile page links to it. Change your client-area password under Account, Security, and turn on two-factor authentication there as well.

Ready to check your details? Open your Profile, or your billing address before your next payment. If anything will not save, open a support ticket; live chat is also available 24/7.

Keep your details current

Name, email, phone, billing address and GSTIN, updated in one place.

Open my profile

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How to Update Your Domain India Account Profile