Updating Your Profile
Keep your {{COMPANY_NAME}} account profile up to date to ensure you receive important notifications, invoices, and support communications.
Accessing Your Profile
- Log in to your {{COMPANY_NAME}} client area
- Go to My Account → Settings → Profile (or click your name → Profile)
What You Can Update
Personal Information:
- Full Name — your first and last name
- Email Address — your primary contact email (used for login, invoices, and all notifications)
- Phone Number — your contact phone number
- Company Name — your business or organisation name (appears on invoices)
Address:
- Street Address — your correspondence or registered address
- City — your city
- State / Region — your state
- PIN Code / ZIP — your postal code
- Country — your country
Updating Your Email Address
Your email address is critical — it is used for:
- Account login
- Invoice and payment notifications
- Domain renewal reminders
- Support ticket communications
- ICANN domain verification emails
- Password reset
To update your email:
- Go to Profile settings
- Enter the new email address
- You may need to verify the new email address by clicking a confirmation link
- Ensure the new email is valid and accessible
Updating Billing Information
For billing-specific details (GSTIN, billing address), go to Settings → Billing instead of Profile. See our Billing Settings guide for details.
Updating Domain Contact Information
Your profile information is separate from your domain WHOIS/registrant contacts. To update domain contact information:
- Go to My Domains → click on the domain
- Update the Contact Information for that specific domain
- This updates the WHOIS records at the registry
Important Notes
- Keep your email current — losing access means you cannot reset passwords or verify transfers
- Profile changes do not update domain WHOIS records — update those separately under My Domains
- You can also change your password and enable 2FA from Security settings
- For assistance, contact {{COMPANY_NAME}} support at {{SUPPORT_URL}}