"Auto-renewal" at Domain India means a renewal invoice, not an automatic payment. We never charge a saved card on your behalf. Your domain or hosting renews when you pay that invoice, and this article explains what the setting does, how to pay and how to stop a service renewing.
Domain India does not take money automatically. Before a service is due, we email you a renewal invoice; the service renews once the invoice is paid. The renewal switch on a domain only controls whether that invoice is sent. If you do nothing, the invoice stays unpaid and the service expires.
1. What the renewal setting actually does
| What people expect | What Domain India does |
|---|---|
| A saved card is charged before expiry | No card is charged. You receive an invoice and pay it yourself |
| Turning "auto-renew" on guarantees the service stays live | It only guarantees the invoice is sent. Payment is still yours to make |
| Turning it off cancels the service immediately | The service runs to its expiry date, and no renewal invoice is sent |
Our terms say it plainly: we do not perform auto-renewals by default, and advance payment is required for every service.
If a renewal invoice is sitting unpaid in your account, nothing is renewing in the background. Pay it before the due date, especially for domains.
2. When the invoice arrives
Renewal invoices are generated before the due date, currently up to 30 days ahead, and emailed to the address on your account. Reminders follow in the weeks before expiry.
If those emails are not reaching you, check your spam folder and make sure your account email is one you still read. An old address on the account is the most common reason a renewal is missed.
3. How to pay a renewal invoice
- Open your client area.Sign in and go to Invoices.
- Find the unpaid invoice.Renewal invoices appear there automatically.
- Check the details.The service name, the period you are renewing and the amount, including GST.
- Pay.Choose UPI, card, net banking or the other methods offered at checkout.
- Confirm.Once payment is recorded, the service's next due date moves forward.
Paying early costs you nothing: the new period is added to your existing expiry date, so no time is lost.
4. How to stop a service renewing
You can decline a renewal at any time before you pay, without penalty.
- In the client area, open Renewals and choose not to renew the service. You confirm the choice, and any pending renewal invoice is cancelled. You will still get expiry reminders, and the email includes a link to change your mind.
- For a domain, you can also switch off renewal invoices on the domain's own page.
- Or simply do not pay the invoice, and the service expires on its date.
If you decide later that you want to keep the service, pay before expiry or open a ticket.
5. Why domains need more care than hosting
A lapsed hosting plan can be re-ordered. A lapsed domain can be taken by someone else, and recovering one after it expires is expensive and sometimes impossible. Treat a domain renewal invoice as urgent, and consider renewing your main domain for several years so a single missed email cannot take your website and email offline.
Registered domains are non-refundable under our terms, so renew only the names you want to keep.
6. Keeping renewals under control
- Keep the account email current, and use an address on a different domain where possible.
- Add your own calendar reminders for your main domain.
- Review your services once a year and decline the ones you no longer use.
- Pay each invoice as it arrives, rather than waiting for the due date.
Frequently asked questions
Does Domain India charge my card automatically when a service is due?
No. Domain India sends a renewal invoice and the service renews only when that invoice is paid. No saved card is charged on your behalf.
What does the renewal switch on my domain do?
It controls whether a renewal invoice is sent before the domain expires. With it on, you get an invoice to pay. With it off, no invoice is sent and the domain expires on its expiry date unless you renew it yourself.
When will I get my renewal invoice?
Before the due date, currently up to 30 days ahead, with reminders in the weeks before expiry. All of them go to the email address on your account.
How do I stop a service from renewing?
Decline the renewal on the Renewals page in your client area, switch off renewal invoices for a domain, or simply leave the invoice unpaid. Declining before payment carries no penalty.
I paid after the due date. Is my service back?
Paying the outstanding invoice restores most services. If your site or email is still down afterwards, open a support ticket with the invoice number.
Can I get a refund if I let a domain renew by mistake?
Once a domain is registered or renewed at the registry it is non-refundable under our terms. Decline the renewal before paying if you do not want to keep the name.
Ready to check yours? Sign in and open your client area, read the full domain registration guide, or see how to cancel a domain order.
Open a ticket with your domain or service name and we will tell you exactly what is due, when the invoice was sent and what happens if you do not renew.
Ask support