My Services Overview
The My Services page in your {{COMPANY_NAME}} client area is your central dashboard for viewing and managing all your active hosting and service subscriptions.
Accessing My Services
- Log in to your {{COMPANY_NAME}} client area
- Click My Services in the navigation menu
- You will see a list of all your services with their status and details
What You Can See
For each service, the list shows:
- Service name — the hosting plan or product name
- Domain — the primary domain associated with the service
- Status — Active, Suspended, Pending, or Cancelled
- Billing cycle — Monthly, Quarterly, Semi-Annual, Annual, etc.
- Next due date — when the next renewal payment is due
- Amount — the renewal price
Service Status Meanings
| Status | Meaning |
|---|---|
| Active | Service is running and fully functional |
| Pending | Order placed but awaiting payment or setup |
| Suspended | Service suspended due to overdue payment or policy violation |
| Cancelled | Service has been cancelled and will be/is terminated |
Managing a Service
Click on any service to access its management page, where you can:
- Login to Control Panel — SSO access to cPanel, DirectAdmin, or Plesk
- View server details — hostname, IP address, nameservers
- Change password — reset your control panel login password
- Upgrade/Downgrade — switch to a different plan
- Renew — manually renew before the due date
- Request Cancellation — cancel the service (immediate or end-of-term)
- View related invoices — see all invoices associated with this service
Service Notifications
- Renewal invoices are generated and emailed before the due date
- Suspension notices are sent if payment is not received by the due date
- Reactivation is possible during the grace period — pay the outstanding invoice
Tips
- Bookmark the My Services page for quick access to all your services
- Keep your billing information and payment methods up to date to avoid service interruptions
- If a service shows as Suspended, check Billing → Invoices for unpaid invoices and pay them to reactivate
- For any service-related issues, contact {{COMPANY_NAME}} support at {{SUPPORT_URL}} with your service details