Managing Your Hosting Account

Managing Your Hosting Account

Your {{COMPANY_NAME}} hosting account can be managed from both the client area and your hosting control panel (cPanel, DirectAdmin, or Plesk).

Accessing Your Hosting Account

From the Client Area:

1. Log in to your {{COMPANY_NAME}} client area
2. Go to My Services
3. Click on your hosting service
4. Click Login to Control Panel for SSO access (no separate login needed)

Direct Access:

• cPanel: https://yourserver:2083 or yourdomain.com/cpanel
• DirectAdmin: https://yourserver:2222
• Plesk: https://yourserver:8443

What You Can Manage from the Client Area

• View service details — plan name, server, IP address, billing cycle, next due date
• Upgrade/Downgrade — switch to a different hosting plan
• Change password — reset your control panel password
• Renewal — renew your hosting service
• Cancellation — request service cancellation

What You Can Manage from the Control Panel

Files & Website

• File Manager, FTP accounts, disk usage, backups (JetBackup)

Domains

• Addon domains, subdomains, aliases, redirects, DNS zone editor

Email

• Email accounts, forwarders, autoresponders, spam filters, mailing lists

Databases

• MySQL databases, users, phpMyAdmin, remote MySQL access

Security

• SSL/TLS certificates, IP blocker, hotlink protection, Leech protection, ModSecurity

Software

• PHP version selector, Node.js/Python (CloudLinux), Softaculous auto-installer, cron jobs

Metrics

• Resource usage (CPU, RAM, I/O), bandwidth, visitors, error logs, access logs

Server and Account Information

You can find key technical details on the service page in the client area:

• Server Hostname — for FTP/email configuration
• Server IP Address — for DNS A records
• Nameservers — for domain configuration
• Operating System — Linux (cPanel/DirectAdmin) or Windows (Plesk)

Tips

• Use SSO login from the client area — it is the easiest way to access your control panel
• Check Resource Usage regularly to monitor your account's health
• Keep your control panel password different from your client area password
• If you cannot log in to your control panel, reset the password from the client area or contact {{COMPANY_NAME}} support at {{SUPPORT_URL}}