If your business is registered for GST in India, add your GSTIN (GST Identification Number) to your Domain India account so that it is printed on your tax invoices. It takes a minute in the client area: open your profile, enter the 15-character number in the GST information card and save. Do it before you pay, because a tax invoice uses the details on your account at the moment the payment goes through.
Sign in, open Profile, click Edit profile, and type your GSTIN into GST number (GSTIN) in the GST information card, then save. Check that your billing state is right, because it decides whether the invoice shows CGST plus SGST or IGST. Add the GSTIN before paying for a new order or a renewal, and give your accountant the tax invoice, not the proforma.
Rates, CGST and SGST versus IGST, what a tax invoice shows, input tax credit and refunds are all covered in Understanding GST on hosting services. This page is only about adding your GSTIN.
1. Add your GSTIN in the client area
- Sign in and open your profile.Go to Profile in the client area (under Account › Profile).
- Click Edit profile.The fields are locked until you do.
- Find the GST information card.It says "For Indian GST-registered businesses. Leave blank if you are not registered."
- Enter your GSTIN.Type the 15 characters into GST number (GSTIN) exactly as they appear on your GST registration certificate, with no spaces.
- Check your company name and address.Use the business name and state from your GST registration.
- Save.The number is now on your account and will be used on tax invoices issued after this point.
The billing settings page at /client/settings/billing also has a GST Number (for Indian businesses) field next to your billing address. Both fields save the same number to your account, so use whichever you have open.
2. Check your GSTIN before you save
A GSTIN has 15 characters, for example 22AAAAA0000A1Z5:
| Characters | What they are |
|---|---|
| 1 and 2 | The state code of your registration, such as 27 for Maharashtra or 33 for Tamil Nadu |
| 3 to 12 | The PAN of the business |
| 13 | The entity number for that PAN in the state |
| 14 | Usually the letter Z |
| 15 | A check character |
Before saving, confirm on the official GST portal's taxpayer search that the number is active and belongs to your business. A cancelled or mistyped GSTIN on an invoice causes problems for your accountant later.
3. Why the timing and your state matter
A tax invoice is created when a payment goes through, with the GSTIN, name and billing state on your account at that moment.
- Add the GSTIN before paying. Adding it afterwards does not change an invoice that has already been issued. If that happens, open a ticket with the tax invoice number; don't assume it can be changed.
- Get the state right. Domain India is registered for GST in Tamil Nadu (GSTIN 33AAFCD9427N1Z9). If your billing state is Tamil Nadu, the invoice shows CGST 9% plus SGST 9%; for any other state it shows IGST 18%. The total tax is 18% either way.
Prices on our website exclude 18% GST, and the tax is charged on every purchase. Adding a GSTIN doesn't change the amount you pay; it puts your business details on the tax invoice so that your accountant can use it.
4. Updating or removing your GSTIN
- New GSTIN or corrected number: open Profile, click Edit profile, change the number and save. It applies to tax invoices issued after the change.
- Registration cancelled: clear the field and save, so future invoices don't carry a GSTIN that is no longer valid. If the field won't save, open a ticket.
- An invoice already issued with the wrong details: open a ticket at /client/support/new with the tax invoice number and the correct details.
5. Where to find your tax invoices
After payment, open Invoices in the client area. A paid invoice is titled Tax Invoice; use Download Tax Invoice to save the PDF for your accountant. For a tour of the rest of the client area, see managing your account in the Domain India client area.
Frequently asked questions
Where do I add my GSTIN in the Domain India client area?
Open Account, Profile, click Edit profile, and enter your 15-character GSTIN in the GST number (GSTIN) field of the GST information card, then save. The billing settings page has a GST Number field that saves the same number.
Will my GSTIN appear on an invoice I have already paid?
No. A tax invoice uses the details on your account when the payment goes through. If you paid before adding your GSTIN, open a support ticket with the tax invoice number and your GSTIN, and add it before future payments.
Why does my invoice show IGST instead of CGST and SGST?
Domain India is registered for GST in Tamil Nadu. A billing state of Tamil Nadu gives CGST 9% plus SGST 9%; any other Indian state gives IGST 18%. The total tax is 18% in both cases.
Do I pay less if I add my GSTIN?
No. Domain India charges 18% GST on its services whether or not a GSTIN is on your account. The GSTIN puts your business details on the tax invoice for your own GST records.
I am not registered for GST. What should I enter?
Nothing. Leave the GST number field blank. You will still receive tax invoices, without a customer GSTIN.
Can Domain India advise me on claiming input tax credit?
No. We can give you a correct tax invoice and check a specific invoice if something doesn't match, but whether and how you claim input tax credit is a question for your CA.
Ready to add your GSTIN? Open your client area profile, save the number before your next payment, and read Understanding GST on hosting services for the full picture. For a problem with an issued invoice, open a support ticket.
Add your GSTIN and check your billing state before your next payment, so your tax invoice carries your business details.
Open your profile