Understanding Your Invoice
{{COMPANY_NAME}} generates detailed tax invoices for every payment. Here is how to read and understand your invoice.
Accessing Your Invoices
- Log in to your {{COMPANY_NAME}} client area
- Go to Billing → Invoices
- Click on any invoice number to view the full details
- Click Download PDF for a printable copy
Invoice Components
Invoice Header:
- Invoice Number — unique identifier for the invoice
- Invoice Date — the date the invoice was generated
- Due Date — the date by which payment is expected
- Status — Paid, Unpaid, Overdue, Cancelled, or Refunded
Seller Details ({{COMPANY_NAME}}):
- Company name, address, and GSTIN
- {{COMPANY_NAME}} GSTIN: 33AAFCD9427N1Z9
Buyer Details (Your Information):
- Your name / company name and address
- Your GSTIN (if provided in billing settings)
Line Items:
- Description — the service or product (e.g., "cPanel Hosting - Premium Plan", "Domain Registration - example.com")
- Billing Period — the date range the charge covers
- Amount — the price before tax
Tax Breakdown:
- CGST (9%) + SGST (9%) = 18% GST (for intra-state transactions within Tamil Nadu)
- IGST (18%) for inter-state transactions
- Tax amount is calculated on each line item
Total:
- Subtotal — sum of all line items before tax
- Tax — total GST amount
- Total — the final amount due (subtotal + tax)
- Amount Paid — the amount already paid
- Balance Due — remaining amount to pay
Invoice Statuses
| Status | Meaning |
|---|---|
| Unpaid | Invoice generated, awaiting payment |
| Paid | Payment received and confirmed |
| Overdue | Payment not received by the due date |
| Cancelled | Invoice cancelled (no payment required) |
| Refunded | Payment was refunded |
Tips
- Download PDF invoices for GST filing (GSTR-2A/GSTR-2B reconciliation)
- If your GSTIN is missing, update it in Settings → Billing and contact support to regenerate
- Pay invoices before the due date to avoid service suspension
- If an invoice is incorrect, contact {{COMPANY_NAME}} support at {{SUPPORT_URL}} with the invoice number