Client Area

In this article

  • 1Understanding Your Invoice
  • 2Accessing Your Invoices
  • 3Invoice Components
  • 4Invoice Statuses
  • 5Tips

Understanding Your Invoice

{{COMPANY_NAME}} generates detailed tax invoices for every payment. Here is how to read and understand your invoice.

Accessing Your Invoices

  1. Log in to your {{COMPANY_NAME}} client area
  2. Go to Billing → Invoices
  3. Click on any invoice number to view the full details
  4. Click Download PDF for a printable copy

Invoice Components

Invoice Header:

  • Invoice Number — unique identifier for the invoice
  • Invoice Date — the date the invoice was generated
  • Due Date — the date by which payment is expected
  • Status — Paid, Unpaid, Overdue, Cancelled, or Refunded

Seller Details ({{COMPANY_NAME}}):

  • Company name, address, and GSTIN
  • {{COMPANY_NAME}} GSTIN: 33AAFCD9427N1Z9

Buyer Details (Your Information):

  • Your name / company name and address
  • Your GSTIN (if provided in billing settings)

Line Items:

  • Description — the service or product (e.g., "cPanel Hosting - Premium Plan", "Domain Registration - example.com")
  • Billing Period — the date range the charge covers
  • Amount — the price before tax

Tax Breakdown:

  • CGST (9%) + SGST (9%) = 18% GST (for intra-state transactions within Tamil Nadu)
  • IGST (18%) for inter-state transactions
  • Tax amount is calculated on each line item

Total:

  • Subtotal — sum of all line items before tax
  • Tax — total GST amount
  • Total — the final amount due (subtotal + tax)
  • Amount Paid — the amount already paid
  • Balance Due — remaining amount to pay

Invoice Statuses

StatusMeaning
UnpaidInvoice generated, awaiting payment
PaidPayment received and confirmed
OverduePayment not received by the due date
CancelledInvoice cancelled (no payment required)
RefundedPayment was refunded

Tips

  • Download PDF invoices for GST filing (GSTR-2A/GSTR-2B reconciliation)
  • If your GSTIN is missing, update it in Settings → Billing and contact support to regenerate
  • Pay invoices before the due date to avoid service suspension
  • If an invoice is incorrect, contact {{COMPANY_NAME}} support at {{SUPPORT_URL}} with the invoice number

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