Setting Up Email on Phone

ℹ️ This guide is for the email included with your hosting plan (cPanel, DirectAdmin, Plesk or Webuzo). It does not apply to Business Email, which runs on a separate platform and has its own webmail at mail.yourdomain.com:8443. Not sure which you have? See Business Email vs the Email Included With Your Hosting.

Email Setup — Mobile Phone

iPhone / iPad

1. Settings > Mail > Accounts > Add Account > Other
2. Add Mail Account
3. Name, Email, Password, Description
4. Select IMAP
5. Incoming: mail.yourdomain.com, Port 993, SSL ON
6. Outgoing: mail.yourdomain.com, Port 465, SSL ON
7. Username: full email address
8. Save

Android (Gmail App)

1. Gmail > Menu > Settings > Add Account > Other
2. Enter email address > Manual Setup
3. Select IMAP
4. Incoming: mail.yourdomain.com, Port 993, Security: SSL/TLS
5. Outgoing: mail.yourdomain.com, Port 587, Security: STARTTLS
6. Username: full email address
7. Sign In

Tips

• Always use the FULL email as username
• Use IMAP (not POP3) so emails sync across devices
• If it does not connect, verify password by logging into webmail first