You can read and send the email included with your Domain India hosting on any Android phone, in the Gmail app, Samsung Email or Outlook. Each app needs the same five things: the server name, the port, the encryption, your full email address as the username, and sign-in for outgoing mail. This guide walks through the setup in each app and the fixes for the errors people usually hit.
This guide is for mailboxes created in cPanel, DirectAdmin, Webuzo or Plesk as part of a hosting plan. Domain India Business Email is a separate product with its own settings: see Business Email client setup. Not sure? Read Business Email vs the email included with your hosting.
Add the account as IMAP. Incoming: server mail.yourdomain.com, port 993, security SSL/TLS. Outgoing: server mail.yourdomain.com, port 465, security SSL/TLS, with sign-in required. The username is your full email address and the password is the mailbox password from your control panel. If the app warns about the certificate, use the server hostname from your control panel instead of mail.yourdomain.com.
1. What you need first
- Your full email address, such as
[email protected]. - The mailbox password. This is the password set for that address in your control panel, not your client-area or control-panel password. You can change it on your panel's email accounts page.
- Your domain pointing at your Domain India hosting.
mail.yourdomain.comonly works once your domain's DNS points to us. During a move from another host, use the server hostname instead (see section 6).
A quick test before you start: log in to webmail at https://yourdomain.com/webmail (on Windows hosting, MailEnable webmail at webmail.yourdomain.com). If that works, the address and password are right. See how to log in to webmail.
2. The settings
| Setting | Incoming (IMAP) | Outgoing (SMTP) |
|---|---|---|
| Server | mail.yourdomain.com | mail.yourdomain.com |
| Port | 993 | 465 |
| Security type | SSL/TLS | SSL/TLS |
| Username | Full email address | Full email address |
| Sign-in | Mailbox password | Required, same username and password |
Port 587 with STARTTLS also works for sending on cPanel, DirectAdmin and Webuzo hosting, but not on Windows (Plesk) hosting, where 587 is closed. Use 465 everywhere and you won't need to remember the exception. The full explanation of each setting is in incoming and outgoing mail server settings.
Choose IMAP, not POP3. IMAP keeps mail on the server, so your phone, laptop and webmail all show the same mailbox. See IMAP vs POP3.
3. Set up in the Gmail app
The Gmail app on Android can hold accounts from other providers, not just Gmail addresses.
- Add the account.Open Gmail, tap your profile picture, then Add another account and choose Other.
- Enter your address.Type your full email address and tap Manual setup.
- Pick the account type.Choose Personal (IMAP) and enter the mailbox password.
- Incoming server settings.Username: your full address. Server:
mail.yourdomain.com. Port 993, security type SSL/TLS. - Outgoing server settings.Keep Require sign-in on, with the same username and password. SMTP server:
mail.yourdomain.com. Port 465, security type SSL/TLS. - Finish.Choose how often to sync and whether to be notified, then enter the name people see on your emails.
4. Set up in Samsung Email
- Start the setup.Open the Email app. On first use the setup starts by itself; otherwise open the menu, tap the settings icon and choose Add account.
- Choose Otherand enter your full email address and mailbox password.
- Tap Manual setupand choose IMAP account.
- Enter the servers.Incoming:
mail.yourdomain.com, port 993, SSL/TLS. Outgoing:mail.yourdomain.com, port 465, SSL/TLS, with authentication on. - Sign inand choose your sync schedule and notifications.
Samsung Email sometimes fills the settings in by itself. Check the server names, ports and security types before you finish, and correct anything that doesn't match the table in section 2.
5. Set up in Outlook for Android
Open Outlook, go to Settings › Add account › Add email account, enter your address, and choose IMAP when Outlook asks for the account type. Turn on the advanced settings and enter the same incoming and outgoing values as in section 2. Menu names change between app versions; look for "advanced", "manual" or "server settings" if the exact words differ.
6. When it won't connect
| What you see | Likely cause | Fix |
|---|---|---|
| "Authentication failed" or password rejected | Username is not the full address, or an old password is saved | Use [email protected] and retype the password; test it in webmail |
| "Can't connect to server" or timeout | Wrong server name, or your domain doesn't point to us yet | Check the spelling; use the server hostname during a move |
| Certificate warning | The certificate doesn't cover the name you entered | Use the server hostname instead of mail.yourdomain.com |
| Receives but won't send | Outgoing sign-in off, or wrong port and security pair | Turn sign-in on; use 465 with SSL/TLS |
| Works on mobile data, fails on office Wi-Fi | That network's IP was blocked after repeated failed logins | Fix the password on every device, then contact support with your public IP |
The server hostname is the name in the panel address on your hosting service's Manage › Access tab in the client area (the part before the colon), and on cPanel it is also shown on the Connect Devices page next to each email account. Never accept a certificate warning permanently to get past it; fix the server name instead.
A phone that keeps retrying a changed password can get your office or home IP address blocked by the server firewall, and then email, webmail and the website stop loading for everyone on that connection. When you change a mailbox password, update it on every phone and computer straight away.
Notifications arrive late or not at all. Android's battery saving can pause mail apps. In your phone's settings, open Apps, find the mail app, and set its battery use to Unrestricted. Also check the app's sync frequency isn't set to manual.
Mail is missing. Check the app's sync window (for example "last 30 days") and whether the mailbox is full in your control panel. A new cPanel mailbox gets 1,024 MB by default.
7. Limits worth knowing
On cPanel hosting you can send 200 messages per hour per account, and the largest message is 100 MB. On DirectAdmin hosting the limit is 1,000 messages per day, and the largest message is 50 MB. For large files, share a download link instead of an attachment.
What are the email settings for Android on Domain India hosting?
Use IMAP. Incoming server mail.yourdomain.com on port 993 with SSL/TLS; outgoing server mail.yourdomain.com on port 465 with SSL/TLS and sign-in required. The username is your full email address.
Can I add my domain email to the Gmail app on Android?
Yes. In Gmail, tap your profile picture, then Add another account, Other, and Manual setup. Choose Personal (IMAP) and enter the server settings for your hosting mailbox.
Is the username my email address or my cPanel username?
Your full email address, such as [email protected], with that mailbox's password. The control panel username and password are only for logging in to the panel.
Why does my phone show a certificate warning?
The certificate doesn't cover the server name you entered, usually because your domain doesn't point to Domain India yet or its certificate hasn't been issued. Use the server hostname shown on your hosting service's Access tab or on cPanel's Connect Devices page.
Why can I receive email on my phone but not send it?
Usually outgoing sign-in is off, or the port and security type don't match. Turn on Require sign-in and use port 465 with SSL/TLS.
Should I use port 465 or 587 for outgoing mail?
Use 465 with SSL/TLS, which works on every Domain India hosting plan. Port 587 with STARTTLS works on cPanel, DirectAdmin and Webuzo hosting, but not on Windows (Plesk) hosting.
Ready to set up your other devices? See email client settings for popular email clients for Outlook, Apple Mail and Thunderbird, or configuring email on iPhone and iPad. If sending fails, read I can receive mail but I cannot send it.
Tell us the email address, the app and phone model, and the server, port and security type you entered, and we will check it with you. Support is on 24/7 live chat, and tickets get a first response within 15 minutes.
Open a support ticket