Forgotten your DirectAdmin password or need to change it for security? This guide covers all the ways to reset or change your DirectAdmin hosting password through Domain India.
Method 1: Reset via Client Portal (Recommended)
The quickest way to reset your DirectAdmin password is through the client portal.
Steps
- Log in to your client portal at https://domainindia.com/support
- Navigate to Services then My Services
- Click on your DirectAdmin hosting service
- Click Change Password in the service actions
- Enter a new password or click the generator to create a strong one
- Click Save Changes
- The new password takes effect immediately
Tip: Always use the password generator for maximum security. A strong password should be at least 12 characters with mixed case, numbers, and symbols.
Method 2: Change Password Inside DirectAdmin
If you are already logged in to DirectAdmin and want to change your password:
- Click your username in the top-right corner of DirectAdmin
- Select Password
- Enter your current password
- Enter your new password twice
- Click Save
Method 3: Use SSO to Bypass Password
If you just need access and don't want to reset the password right now:
- Log in to your client portal at https://domainindia.com/support
- Go to your DirectAdmin service
- Click Login to DirectAdmin — SSO logs you in without needing a password
What Changes When You Reset
Resetting your DirectAdmin password affects:
- DirectAdmin panel login — Updated immediately
- Main FTP account — Uses the same credentials as DirectAdmin
- SSH access — If using password authentication (SSH keys are unaffected)
What Does NOT Change
- Additional FTP account passwords
- Email account passwords
- Database user passwords
- Client portal password
Locked Out Completely?
If you cannot access the client portal either:
- Use the Forgot Password link on the portal login page
- Check your email for the password reset link
- Reset your portal password first, then reset DirectAdmin password from the portal
- If you no longer have access to your registered email, contact [email protected] with proof of identity
Password Requirements
Your DirectAdmin password must meet these security standards:
- Minimum 8 characters (12+ recommended)
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character
- Must not match your username
Security Best Practices
- Change your password regularly (every 60-90 days)
- Never share passwords via email, chat, or tickets
- Enable Two-Factor Authentication for an extra layer of security
- Use a password manager to store complex passwords securely
- Use different passwords for your portal, DirectAdmin, and email accounts
Troubleshooting
New Password Not Accepted
- Ensure the password meets all requirements listed above
- Check for leading or trailing spaces
- Make sure caps lock is not on
- Try a different browser or clear cache
IP Blocked After Failed Attempts
DirectAdmin blocks IPs after repeated failed logins. Wait 15-30 minutes and try again, or contact [email protected] to unblock your IP.
Related Articles
- How to Login to DirectAdmin (SSO from Portal)
- DirectAdmin Dashboard Overview
- DirectAdmin Hosting Features Overview
Still locked out? Contact [email protected] and we will get you back in quickly.