You can ask Domain India to close your account from your Profile page in the client area. The button doesn't delete anything straight away: it sends a deletion request to our team, and we confirm it with you by email before anything is removed.
What is deleted and kept, what happens after you send the request, and how to ask if you can't sign in are in How to close your account.
First stop or move every service: transfer out or let go of your domains, and download your website files, databases and email. Then open your Profile, find the Danger zone card, click Delete account, type DELETE and click Send deletion request. This opens a support ticket, and we confirm the request at your registered email address. An account can't be closed while services are still active.
1. Only want to stop one service?
You don't need to close the account to stop paying for something:
- Stop a service renewing. On the Renewals page, use Don't renew for that hosting plan or domain, or leave its renewal invoice unpaid. It stays active until its expiry date and then stops. Turn renewal back on reverses it.
- Move a domain to another registrar. Use Get EPP code on the domain's Transfer tab.
Domain India never charges a saved card automatically, so an account you stop using doesn't keep billing you.
2. Before you send the request
- Deal with your domains.Transfer each domain you want to keep, or accept that it will expire. A closed account can't renew a domain.
- Download your website.Copy your files and export your databases. JetBackup in cPanel and DirectAdmin also lets you download a full account backup.
- Save your email,for example by syncing each mailbox to a desktop mail app over IMAP.
- Download your tax invoices.Open each paid invoice under Invoices and click Download Tax Invoice.
- Stop active serviceswith Don't renew, or ask support to end them.
Once the closure is carried out, your hosting, email and other service data are gone and can't be restored. Take your copies before you send the request.
3. Send the deletion request
- Open your Profile.Sign in and go to Profile.
- Find the Danger zone cardat the bottom and click Delete account.
- Type
DELETEin the confirmation box and click Send deletion request.
The request becomes a support ticket titled "Account deletion request". Our team replies to your registered email address to confirm it before anything is deleted. Can't sign in? The public account deletion page explains how to ask from your registered email address.
4. Refunds
Closing an account doesn't by itself create a refund. Refunds follow the refund policy: new shared and reseller hosting purchases can be refunded in full within 30 days, while renewals, domain registrations and renewals, VPS once provisioned, SSL, add-ons and setup fees are not refundable. Request a refund by ticket before you ask for closure.
Frequently asked questions
How do I close my Domain India account?
Open Profile in the client area, click Delete account in the Danger zone card, type DELETE and click Send deletion request. This opens a support ticket, and the team confirms the request with you by email before anything is deleted.
Is my account deleted as soon as I click the button?
No. The button only sends a deletion request. Domain India confirms it with you at your registered email address before anything is removed.
Can I close my account while I still have active services?
No. Stop them first with Don't renew on the Renewals page, or ask support to end them, and transfer out any domains you want to keep.
Is there a cancel button for a single service?
No. Use Don't renew on the Renewals page: the service stays active until its expiry date and then stops. Ask support if you need a service ended sooner.
Not sure yet? Check your Renewals page first, read the full closure guide, or open a support ticket.
Tell us what you want to stop or keep, and we will help you close the account or just the services you no longer need.
Talk to support