Navigating the Client Area

How to Navigate the Client Portal Dashboard

By the Domain India teamPublished 5 min read
Knowledge base article
Contents (5 sections)

The Dashboard is the first page you see after signing in to the Domain India client area. It shows what you own, what needs your attention and what is due, with shortcuts to the tasks people do most. This guide explains each part of the Dashboard and the menu beside it, so you can find anything in a couple of clicks.

For the full guide

For every section of the client area in detail, including security, team members and billing, see A complete guide to managing your account in the Domain India client area.

Key takeaways

Sign in at /client/login and you land on the Dashboard (/client). The top row counts your active services, domains, services renewing within 30 days and open tickets; click any of them to open that list. Below are messages that need action, quick actions (Register domain, Create website, Add mailbox, Deploy app), your services, recent invoices and upcoming renewals. The left menu reaches everything else.

Dashboard of a new account: Active services, Domains, Renewing soon and Open tickets tiles, an empty Your services card, Action centre and left menu
The Dashboard: summary tiles, your services and the Action centre

1. The summary row

CardWhat it countsClick it to open
Active servicesYour active hosting, domains and other servicesYour services list
DomainsYour active domainsMy domains
Renewing soonServices due within 30 daysRenewals
Open ticketsYour support tickets still openMy tickets

A renewal counted here is not a charge. Domain India never charges a saved card automatically; each renewal is an invoice you pay. See how auto-renewal works.

2. Messages that need action

When something needs you, a message appears near the top of the Dashboard with a button to fix it. The ones you will see most:

  • Unpaid invoices, with Pay now.
  • Verify your identity, when a .in domain needs eKYC. It opens /client/kyc.
  • Secure your account with two-factor authentication, with Enable 2FA. See how to enable two-factor authentication.
  • Confirm your email address, so renewal and invoice emails reach you.

3. Quick actions and your services

Register domain
Search for and register a new domain name.
Create website
Open the AI Website Builder.
Add mailbox
Add Business Email on your own domain.
Deploy app
Open the App Platform.

Your services lists what you own, with tabs for All, Domains, Hosting and Other services, and a Manage link on each. Recent Invoices shows your latest five invoices with a View all link, and Upcoming Renewals lists the next services due. Need a hand? has Open ticket, My tickets and Help centre.

4. The left menu

MenuWhat is inside
DashboardThis overview
DomainsMy domains, Contact profiles, DNS tools
HostingMy hosting, Reseller hosting
VPS & ServersYour virtual servers
App PlatformYour deployed applications
AI Website BuilderBuild and publish a website with AI
Business EmailMailboxes on your own domain
BillingInvoices, Orders, Payments, Renewals, Billing address
SupportMy tickets, Knowledgebase, Announcements
AccountProfile, Identity verification, Security, Team members, Email history, Affiliate

Order New and Additional Services sit below the menu. To open your control panel, go to Hosting › My hosting and click the panel button on your account's row. See how to log in to cPanel.

5. If something looks wrong

  • A new service is missing. Most hosting accounts are created automatically within a couple of minutes of payment; a small number need a manual check and take longer. Reload the page.
  • The Dashboard says it could not load. Click Refresh Page. If it keeps failing, try another browser, then open a ticket.
  • You can't sign in. Use Forgot password? on the sign-in page, or read how to change your account password.
Where is the Domain India client area dashboard?

Sign in at domainindia.com/client/login. The Dashboard is the first page you see, at domainindia.com/client.

What does Renewing soon mean on the dashboard?

It counts services due for renewal within 30 days. Click it to open the Renewals page. Renewal is an invoice you pay, never an automatic card charge.

How do I open cPanel from the client area?

Open Hosting, My hosting, and click the panel button on your account's row. It shows the name of your control panel and appears while the account is active.

How do I open a support ticket from the dashboard?

Use Open ticket in the Need a hand? card, or go to Support in the left menu. Tickets get a first response within 15 minutes, and live chat is available 24/7.

Why does the dashboard ask me to verify my identity?

The .IN registry requires identity verification (eKYC) for .in domains. The message links to the Identity verification page, where you complete it through DigiLocker.

Ready to find your way around? Sign in to the client area, or open a support ticket if something is not where this guide says. There is no phone support.

Go to your dashboard

Your services, invoices, renewals and tickets on one screen.

Sign in

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Domain India Client Area Dashboard: A Quick Guide