Client Area

Email Notification Preferences

2 min readPublished 8 Mar 2026Updated 17 Apr 202631 views

In this article

  • 1Email Notification Preferences
  • 2Accessing Notification Settings
  • 3Types of Notifications
  • 4Recommended Settings
  • 5Important Notes

Email Notification Preferences

{{COMPANY_NAME}} sends email notifications for important account events. You can manage which notifications you receive from your client area settings.

Accessing Notification Settings

  1. Log in to your {{COMPANY_NAME}} client area
  2. Go to My Account → Settings → Notifications (or Profile → Email Preferences)
  3. Review and toggle the notification types you want to receive

Types of Notifications

Billing & Invoices

  • New invoice generated
  • Payment confirmation / receipt
  • Payment failure or overdue reminders
  • Upcoming renewal reminders (sent before expiry)

Domain Notifications

  • Domain registration confirmation
  • Domain renewal reminders (30 days, 7 days, 1 day before expiry)
  • Domain transfer status updates
  • Domain expiry warning

Hosting & Services

  • Service activation confirmation
  • Service suspension or termination notices
  • Resource usage warnings (disk, bandwidth)
  • Scheduled maintenance notifications

Support

  • New support ticket confirmation
  • Ticket reply notifications
  • Ticket closure notifications

Security

  • Login from a new device or location
  • Password change confirmation
  • Two-factor authentication changes

We strongly recommend keeping these notifications enabled:

  • Invoice and payment notifications — so you never miss a payment and avoid service interruption
  • Domain renewal reminders — domains that expire without renewal enter a redemption period with additional fees
  • Security alerts — to detect unauthorised access quickly
  • Support ticket replies — so you can respond promptly and resolve issues faster

Important Notes

  • Some notifications (e.g., legal notices, Terms of Service updates) cannot be disabled as they are required by ICANN or Indian regulations
  • Renewal reminders are sent automatically — ensure your registered email address is current
  • If you are not receiving any emails from {{COMPANY_NAME}}, check your spam folder and whitelist domainindia.com in your email client
  • To update your contact email address, go to My Account → Settings → Profile
  • For assistance, contact {{COMPANY_NAME}} support at {{SUPPORT_URL}}

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