"Changing your password" can mean four different things on a Domain India account, and each is changed in a different place. Find the password you mean below, then follow the short steps or the linked guide.
Every password, step by step, is in How can I change my hosting account password.
Your client-area password is changed at /client/security/password. Your control panel password (cPanel, DirectAdmin, Plesk) is reset in the client area under Hosting › My hosting › Manage › Access. Email, FTP and database passwords are changed inside your control panel. Changing one never changes the others.
1. Which password do you mean?
| Password | What it signs you in to | Where to change it |
|---|---|---|
| Client-area password | Your Domain India account: services, invoices, domains, tickets | Client area, Change password page |
| Control panel password | cPanel, DirectAdmin, Webuzo or Plesk, plus the main FTP account and SSH | Client area, Manage › Access › Reset password |
| Email account password | One mailbox, in webmail and in mail apps such as Outlook or your phone | Control panel, email accounts section |
| FTP and database users | Extra FTP logins you created, and the MySQL users your website uses | Control panel, FTP and database sections |
2. Your client-area password
Sign in and open /client/security/password. Enter your current password, then the new one twice, and click Change password. It needs at least 8 characters with upper and lower case letters, a number and a special character. You are then signed out and sign in again with the new password.
Forgotten it? Use /client/forgot and click Send Reset Link; the link expires after 1 hour. Details: How to change your account password.
3. Your control panel password
In the client area, open Hosting › My hosting, click Manage on your domain, open the Access tab and click Reset password. You confirm with your client-area password and do not need the old panel password. Details: How to reset your cPanel password.
On Webuzo plans the reset button does not currently work, so open a ticket at /support/ticket instead. If you have changed your panel password, a resent welcome email may show the old one, so reset again rather than relying on it.
4. Email, FTP and database passwords
These live inside your control panel. In cPanel:
- Email: Email Accounts, Manage next to the address, new password under Security, then Update Email Settings. Then update the password in every mail app that uses the mailbox.
- Extra FTP accounts: FTP Accounts, Change Password on the account.
- Database users: Manage My Databases, Current Users, Change Password.
Your website stops reaching its database the moment that password changes. For WordPress, update DB_PASSWORD in wp-config.php straight away.
5. Protect your account with two-factor authentication
A password alone can leak. Two-factor authentication adds a six-digit code from an app on your phone. Turn it on under Account › Security, following How to enable two-factor authentication.
Frequently asked questions
Is my Domain India account password the same as my cPanel password?
No. The client-area password signs you in to your Domain India account; the control panel password signs you in to cPanel, DirectAdmin, Webuzo or Plesk. Changing one never changes the other.
Where do I change my Domain India account password?
Sign in and open domainindia.com/client/security/password, enter your current password and the new one twice, and click Change password. You are then signed out and sign in again.
How do I change my cPanel password?
In the client area, open Services, My Hosting, click Manage on your domain, open the Access tab and click Reset password. You confirm with your client-area password.
I forgot my account password. What do I do?
Go to domainindia.com/client/forgot, enter your account email and click Send Reset Link. The link expires after 1 hour.
Will Domain India support ask for my password?
No. Support never needs your password, and you should never put one in a ticket or chat.
Ready to change it? Your account password is at /client/security/password and your control panel password is under My Hosting. If something still will not let you in, open a ticket.
Enter your current password and the new one twice. For a control panel password, use the Access tab in My Hosting.
Change password