You can't reset your Domain India account password by phone, SMS or WhatsApp. Password reset works by email only: you request a link at the reset page, and it arrives at the email address on your account. If you can no longer read that mailbox, support can help you regain access through a ticket.
This page answers the phone and WhatsApp question. For the complete reset steps, read How to reset your password; to change a password you know, read How to change your account password.
There is no phone, SMS or WhatsApp password reset. Go to /client/forgot, enter your account email and click Send Reset Link. The link is valid for 1 hour, and you can request a new one every 5 minutes. A reset signs you out on every device. If you can't receive email at that address, open a ticket.
1. Reset your password by email
- Open the reset pageat /client/forgot.
- Enter the email addresson your Domain India account and click Send Reset Link.
- Open the emailand click the link. Check spam and the Promotions tab if it isn't in your inbox. The link expires after 1 hour.
- Set a new password.It needs at least 8 characters, with upper and lower case letters, a number and a symbol such as
@ $ ! % * ? & #. - Sign in again.The reset signs you out everywhere, so sign in on each device with the new password.
If the email hasn't arrived, wait 5 minutes before you request another link.
2. Why there is no phone or WhatsApp reset
Your account email is the recovery route for your Domain India account. Password reset codes are not sent by SMS or WhatsApp, and support never asks for your password or a one-time code by phone or chat. If someone messages you offering to reset your Domain India password, don't reply.
A reset link works for anyone who has it. Don't forward it, and don't paste it or your password into a ticket or chat.
3. If you can't read your account email
If the mailbox on your account is closed or you've lost access, the reset link can't reach you. Open a ticket from the address you want to use. Give your name, the domain or service on the account, and the old email address, and support will help you verify the account.
4. Protect your account
Once you're back in, turn on two-factor authentication so a password alone isn't enough to sign in. See how to enable two-factor authentication.
Can I reset my Domain India password by SMS or WhatsApp?
No. Domain India password reset works by email only. Request a link at domainindia.com/client/forgot and it is sent to the email address on your account.
How long is the password reset link valid?
1 hour. If it has expired, request a new one at domainindia.com/client/forgot. You can request a new link every 5 minutes.
What if I no longer have access to my account email?
Open a ticket at domainindia.com/support/ticket from the address you want to use, with your name, the domain or service and the old email address. Support will help you verify the account.
Will resetting my password sign me out?
Yes. A password reset signs you out on every device, so you sign in again with the new password.
Does resetting my account password change my cPanel or email password?
No. Your client-area password is separate from your control panel, mailbox and FTP passwords.
Ready to get back in? Reset your password at /client/forgot, or open a ticket if you can't receive the email.
Enter the email address on your account and follow the link in the email within 1 hour.
Send reset link