Move from Gmail to Business Email (Keep Your Old Mail)

You can move from a Gmail address, or a Google Workspace mailbox, to Domain India Business Email and bring your old messages with you. Business Email has a built-in Import mail tool that copies your email and folders yourself, with no ticket needed.

Key takeaways

Turn on 2-Step Verification in your Google account and create an App Password. In Business Email webmail, open the account menu, choose Import mail, enter imap.gmail.com, your Gmail address and the App Password, and click Test connection, then start the import. Tell your contacts your new address, then use Sync new mail to pick up anything that arrived meanwhile. Contacts and calendars are not copied by the import. Don't have Business Email yet? See Business Email plans.

1. Before you start

Your Business Email mailbox exists and you can sign in to webmail. If not, follow How to create a business email address.
Your Google account has 2-Step Verification turned on. Google only issues App Passwords when it is on.
You have an App Password from Google. In your Google account, search for App passwords, create one (name it "Business Email import") and copy the 16-character password. Your normal Gmail password will not work for the import.

2. Import your mail

Sign in to Business Email webmail
at https://mail.yourdomain.com, or with the Open Webmail button in the client area.
Open the account menu
and choose Import mail.
Enter the old mailbox:
server imap.gmail.com, your full Gmail address, and the App Password.
Click Test connection.
You see the Gmail folders and how many messages each holds. Nothing is copied yet.
Start the import.
Large mailboxes take hours, not minutes.

What the import does:

It only reads your Gmail. Nothing is deleted or changed there.
Folders and labels come across as folders, with subfolders kept. Read and starred status and the original dates are kept.
Gmail's All Mail, Starred and Important views are skipped, because they repeat messages already in your other folders.
The App Password is used only while copying and is never stored. You enter it again to sync or resume.

Limits: messages over 50 MB are skipped and listed; one import copies up to 20 GB.

3. Switch over

Tell people your new address and update it on your website, invoices, visiting cards and Google Business Profile.
Optionally forward Gmail to your new address in Gmail's settings, so mail still sent to the old address reaches you.
Run Sync new mail in Import mail after a few days. It copies only what arrived since the last run, and re-running never creates duplicates.

4. Contacts and calendar

The import copies email only, not contacts or calendars. To see how contacts and calendars work in Business Email, read Calendar, contacts and tasks in Business Email.

5. Keep using the Gmail app if you like

You don't have to give up the Gmail app on your phone. Add your Business Email mailbox to it as an IMAP account: Setting up Outlook, Apple Mail and your phone.

Frequently asked questions

Will I lose my old Gmail messages? No. The import copies them and leaves Gmail untouched.

Can I import from Zoho, Yahoo or my old hosting email? Yes. Import mail also works with Zoho, Yahoo, cPanel hosting mailboxes and any IMAP server. Zoho needs IMAP turned on, plus an app password if you use two-factor sign-in.

Can I import from Microsoft 365 or Outlook.com? Not with Import mail today. Open a ticket and support will help you plan the move.

Move from Gmail to Business Email