A business email address is an address at your company's own domain, such as [email protected], instead of a free address like [email protected]. This guide shows how to create one with Domain India Business Email, from choosing the domain to reading mail on your phone.
You need two things: a domain (one you already own, registered anywhere, or a new one) and Business Email for that domain at ₹60 per mailbox per month plus 18% GST. Order it, add the DNS records shown in your client area, create your mailboxes in the admin console, then sign in at https://mail.yourdomain.com or add the mailbox to Outlook or your phone. See Business Email plans and pricing.
1. Choose the address
Pick the domain your customers already know, usually the one your website uses. A .in or .co.in domain tells people you are an Indian business; a .com works just as well.
Then decide on the addresses. Most small businesses start with one or two:
- Your own name, such as
[email protected], for mail people send to you personally. - Role addresses, such as
info@,sales@oraccounts@, so customers know where to write and the address stays the same when staff change.
Each address you can sign in to is one mailbox. You pay per mailbox, so start with what you need and add more later.
2. Get the domain
- Already have a domain? You can use it as it is, wherever it is registered. You do not need to move it to us or host your website with us.
- No domain yet? Search for a domain and register it first. Registering a domain does not include mailboxes; Business Email is ordered separately.
3. Order Business Email
Open Business Email, choose how many mailboxes you need and the billing term, and complete the order. You pay in rupees by UPI, card or bank transfer and get a GST tax invoice.
Your first mailbox is created with the order, often as [email protected]. You can rename it later without losing mail.
4. Add the DNS records
Your mail only reaches your new mailbox once your domain points at the mail platform. In the client area, open your Business Email service and find the Domain setup card. It lists every record (MX, A, SPF, DKIM and DMARC) with its status.
Add them wherever your domain's DNS is managed. Step-by-step help: DNS records for Business Email.
Changing the MX record moves new mail to Business Email. Create your mailboxes and copy your old mail first, so nothing arrives at an address that does not exist yet. See Move from Gmail to Business Email.
5. Create the mailboxes
As the domain administrator you create, rename and remove mailboxes yourself, without opening a ticket. See Adding and removing Business Email mailboxes.
Each mailbox's password is shown once when you create or reset it. Copy it before you close the panel.
6. Sign in and connect your phone
- Webmail: sign in at
https://mail.yourdomain.comwith the full email address and its password. Until your DNS records are published, use the Open Webmail button on your service in the client area. See Signing in to Business Email for the first time. - Outlook, Apple Mail, the Gmail app or your phone: use IMAP on
mail.yourdomain.comport 993 and SMTP on port 465 or 587. Full steps: Setting up Outlook, Apple Mail and your phone.
Frequently asked questions
How much does a business email address cost? ₹60 per mailbox per month plus 18% GST, starting from one mailbox. Longer billing terms are discounted at checkout. Prices checked 09-Nov-2026; the current price is on the Business Email page.
Can I create a business email address without a website? Yes. Business Email works with just a domain. You do not need a website or a hosting plan.
Can I use my Gmail app with a business email address? Yes. In the Gmail app on Android, choose Add another account, then Other, then Personal (IMAP), and enter the settings from the setup guide.