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Getting StartedBeginner

Using Live Chat Support

1 min read16 Apr 202637 views

In this article

  • 1How to Use
  • 2When Logged In
  • 3When Not Logged In
  • 4Screenshots
  • 5Tips

Live Chat Support

How to Use

Click the chat icon on any page. AI assistant available 24/7.

When Logged In

The AI can check your domains, hosting, invoices, and help with account-specific issues.

When Not Logged In

The AI answers general questions and guides you to log in for account help.

Screenshots

Click the image icon to upload screenshots. The AI analyzes errors in your screenshots.

Tips

  • Log in first for the best experience
  • Be specific: include domain name and error message
  • Click suggested reply buttons for faster help

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