Need help? Our team responds within 8-12 working hours.
From the Client Portal
- Go to Support in the sidebar
- Click "New Ticket"
- Fill in:
- Department — Technical Support, Billing, Sales, etc.
- Subject — Brief description
- Related Service — Select if applicable
- Priority — Low, Medium, High, Urgent
- Message — Describe your issue in detail
- Attachments — Screenshots or files
- Click "Submit Ticket"
Direct URL: domainindia.com/client/support/new
Other Ways to Get Support
- Public ticket page: domainindia.com/support/ticket
- Email: [email protected] (ticket created automatically)
- WhatsApp: 9597 588 555
What to Include
- Domain name or service affected
- Exact error message (copy-paste or screenshot)
- When the issue started
- What you've already tried
Tips
- Be specific — "500 error on mysite.com since 2 PM" beats "site is down"
- Include screenshots for faster diagnosis
- One issue per ticket
- Check the Knowledge Base first