How to Upgrade or Change Your Hosting Plan
{{COMPANY_NAME}} makes it easy to upgrade your hosting plan as your website grows. Upgrades are instant, with no downtime and no data loss.
When to Upgrade
Consider upgrading when:
- Your website is running slow due to CPU, RAM, or I/O limits
- You are running out of disk space for files, databases, or emails
- You are hitting bandwidth limits from increased traffic
- You need more email accounts, databases, or addon domains
- You are seeing 503 errors from hitting entry process limits
- Check Metrics → Resource Usage in cPanel to confirm resource limits are the cause
How to Upgrade
- Log in to your {{COMPANY_NAME}} client area
- Go to My Services
- Click on the hosting service you want to upgrade
- Click Upgrade/Downgrade in the sidebar or service actions
- Review the available plans — plans with more resources than your current plan are shown
- Select the new plan
- Review the prorated cost — you only pay the difference for the remaining billing period
- Complete payment
- Your account is upgraded instantly
What Happens During an Upgrade
- No downtime — your website stays online
- No data loss — all files, databases, emails, and settings are preserved
- Resources increase immediately — new CPU, RAM, disk, and bandwidth limits apply right away
- Billing adjusts — future renewals are at the new plan's rate
Downgrading Your Plan
Downgrading is possible if your current usage fits within the lower plan's limits:
- Follow the same steps as upgrading
- Select a lower-tier plan
- Ensure your current disk usage, databases, and email accounts do not exceed the lower plan's limits
- If usage exceeds the target plan, reduce usage first (delete files, databases, or email accounts)
Tips
- To switch hosting types (e.g., cPanel to Plesk Windows), a migration is required — contact support
- Use cPanel's Resource Usage to identify which resource you need more of before upgrading
- All plans include free SSL, CloudLinux resource isolation, and SSH access
- Contact {{COMPANY_NAME}} support at {{SUPPORT_URL}} for help choosing the right plan