Getting Started

Connecting Your Domain India Account to an AI Assistant

Updated 7 min read
Knowledge base article
Contents (9 sections)

You can connect your Domain India account to an AI assistant such as Claude or ChatGPT, then ask about your domains, websites, email, apps, invoices and support tickets in plain language — instead of signing in and clicking through the control panel.

TL;DR

Add https://domainindia.com/mcp as a connector in Claude or ChatGPT, sign in, and choose what it may do. It takes about a minute, costs nothing, and you can disconnect instantly from your client area. Most permissions are view only — and no AI app can ever take a payment, obtain a transfer code, change your nameservers, reveal a password or cancel a service, because those permissions do not exist.

1. What you can ask it

Once connected, you can simply ask questions in your own words:

"When do my domains expire?"
It reads the expiry date and auto-renew setting for every domain on your account.
"Do I have any unpaid invoices?"
It lists what is outstanding, with the amount and the due date.
"Is my email set up correctly on example.com?"
It checks your mail domain, mailboxes and setup status.
"My app is down — can you restart it?"
With the Apps permission, it can restart an App Platform app for you.

The assistant reads each answer from your own account, live. Nothing is copied to it in advance, and nothing is stored by us on its behalf.

2. What the assistant can do

What it can see and do depends entirely on the permissions you approve when you connect. You choose them — and you can approve some and refuse others.

PermissionWhat the assistant can doCan it change anything?
AccountSee your services, invoices, renewals and support ticketsNo — view only
DomainsSee your domains, their expiry and their DNS recordsNo — view only
WebsitesSee your AI Website Builder sites, plan usage and versionsNo — view only
ServicesSee your hosting, email accounts, mailboxes and appsNo — view only
SupportOpen a ticket, and reply to an existing oneYes
AppsRestart or start an app on the App PlatformYes
Only two permissions can change anything

Support and Apps are the only permissions that let an assistant act. Everything else is strictly read-only, and you can refuse either one and still use the rest.

3. What it can never do

This is worth reading carefully, because it is a hard limit in the system rather than a setting you have to get right. There is no permission for any of the following. It does not exist, so no consent screen can grant it and no app can ask for it.

Make a payment
An assistant can show you an unpaid invoice. It can never pay one, and it never sees your card or bank details.
Obtain a domain transfer or auth (EPP) code
The codes that would let a domain move away are not available to any app.
Change your nameservers or contact details
Delegation and registrant details can only be changed by you, signed in.
Change or reveal any password
No app can read or set a password on your account.
Cancel or delete anything
No app can cancel a service or delete a domain, website, mailbox or app.

4. How to connect

  1. Open your assistant's connector settings
    In Claude or ChatGPT, find where it lists connectors, integrations or apps, and choose to add one. It may call this an MCP server.
  2. Enter the Domain India address
    Use https://domainindia.com/mcp exactly — no trailing slash and no www.
  3. Sign in
    The assistant sends you to the Domain India sign-in page. Sign in exactly as you normally would.
  4. Choose what it may do
    You will see a permission screen listing what the app is asking for. Approve only what you want it to have, then confirm.

That is it — you can start asking questions straight away. There is nothing to install and no API key to copy.

5. Reading the permission screen

The permission screen is the most important part, so it is worth knowing what it can tell you and what it cannot.

An app chooses its own name. Anyone can register an app and call it "Domain India Support" or "ChatGPT". The name on the screen is a claim, not proof. What we can verify is where the app sends you back to. If that return address is a platform we recognise — claude.ai or chatgpt.com — we identify the app by that platform and show its chosen name separately, as a claim. If we do not recognise the address, the app is marked unverified.

Check the return address, not the name

If a permission request appears when you did not just start one yourself, deny it. Even a recognised return address only proves the request reaches some account on that platform — which could be someone else's. That is exactly why the permissions stay narrow, and why nothing that moves money or control is available at all.

6. Managing and disconnecting

You are always in control, and you never need to contact us to withdraw access. Everything lives on the Connected apps page in your client area, where you can see every app connected to your account, exactly what each one was allowed to do, where it signs in from, and disconnect any of them instantly.

How long access lastsWhat happens
Access keyValid for 1 hour, then renewed automatically in the background
RenewalPossible for 30 days from last use
Unused for 30 daysThe connection lapses on its own, and the app must ask again
You press DisconnectAccess stops immediately

7. Security, in brief

Your password is never shared
The connection uses OAuth 2.0 with PKCE, the current standard for letting an app use an account without ever handing over a password.
Keys are short-lived
Access keys last an hour, and renewal keys rotate every single time they are used.
Permissions are granular
An app allowed to read your domains cannot read your email. Each permission is separate.
New tools never appear quietly
If we add tools to a permission you already approved, your existing connection does not receive them. The app has to be connected again, and you review it afresh.

8. Troubleshooting

ProblemWhat to do
The assistant cannot find the serviceCheck the address is exactly https://domainindia.com/mcp — no trailing slash, no www
You sign in, but nothing happens afterwardsYour browser may be blocking the return. Try again in a normal (non-private) window and allow the redirect back
The assistant says it is not allowed to do somethingCheck Connected apps to see what was approved. Anything involving payments, transfer codes, nameservers, contacts, passwords or cancellations is permanently unavailable by design
It worked, then stoppedA connection unused for 30 days lapses. Simply connect again
A permission request you did not startDeny it, change your client area password, then check Connected apps and disconnect anything you do not recognise

Frequently asked questions

Does this cost anything?

No. Connecting your account is included with your services.

Can the assistant spend my money, or renew something without asking?

No. There is no payment permission at all. It can show you an unpaid invoice; it cannot pay it.

Can it delete my website or domain?

No. There is no delete or cancel permission, so the action is not available to any app.

Can it change my nameservers?

No. Nameserver and contact changes are excluded entirely.

Can my staff connect their own assistant?

Only the account owner can create a connection. Every connection is visible to the account under Connected apps.

Does Domain India see my conversations with the assistant?

No. We only see the requests the app makes to your account, which we log for security in the same way as any other account activity.

What if I change my mind?

Disconnect it on the Connected apps page in your client area. Access stops immediately.

Manage your connected apps

See every AI app connected to your account, what each one may do, and disconnect any of them instantly.

Open Connected apps

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