Viewing Payment History

Access a complete record of all payments made on your Domain India account, download invoices for your records, and check the status of pending transactions.

How to View Payment History

1. Log in to https://domainindia.com/support
2. Navigate to Billing from the main menu
3. Click Payment History or Invoices
4. You will see a list of all transactions sorted by date (newest first)

Understanding the Invoice List

Each entry in your payment history shows:

• Invoice Number — A unique identifier for the transaction (e.g., DI-20260301-0042)
• Date — When the invoice was generated
• Amount — The total amount including taxes
• Status — Current state of the invoice:

- Paid — Payment received and confirmed

- Unpaid — Payment is due but not yet received

- Overdue — Payment deadline has passed

- Cancelled — Invoice was voided

- Refunded — Amount was returned to your payment method

Downloading Invoices

1. Click on any invoice number to open the full invoice
2. Click the Download PDF button to save a copy
3. The PDF includes all line items, taxes (including GST breakdown), payment method used, and your account/company details

These PDFs are suitable for accounting, expense claims, and GST input credit.

Filtering and Searching

• Use the date range filter to find invoices from a specific period
• Use the status filter to show only paid, unpaid, or overdue invoices
• Use the search box to find a specific invoice by number or description

Payment Methods on Record

Each invoice shows the payment method used:

• Razorpay — Credit card, debit card, UPI, or net banking
• Account Credit — Funds from your account balance
• Bank Transfer — Manual NEFT/RTGS/IMPS payment

Requesting a Duplicate Invoice

If you need an invoice re-sent to your email:

1. Open the invoice from your payment history
2. Click Email Invoice if available
3. Or open a support ticket requesting the invoice be re-sent

Tips

• Download invoices regularly for your financial records
• If an invoice shows Unpaid but you have already paid, allow 15-30 minutes for payment confirmation. If it still shows unpaid, contact support with your transaction reference number.
• For GST purposes, ensure your GSTIN is updated in your profile before invoices are generated