Forgot your Plesk password on Domain India Windows hosting? Nobody can look up the old one. You set a new one yourself from the client area in about a minute, and you do not need the old password to do it.
This page covers Plesk. The guide for every control panel is How to retrieve your control panel password. For the rest of your Windows account, see the Plesk Windows Hosting Guide.
Sign in to the client area, open Hosting › My hosting, click Manage on your domain, open the Access tab and click Reset password. Confirm with your client-area password, then choose a new Plesk password. If you only need to get in, the Plesk button on your domain's row usually signs you in with no password at all.
1. Reset it from the client area
- Sign into the client area.
- Open the account.Go to Hosting › My hosting and click Manage on the row for your domain.
- Open the Access tab.The Login details card shows your username, server IP and panel URL, and has a Reset password button. The same action is in the buttons at the top of the page.
- Confirm it is you.Enter your current client-area password, then the new Plesk password.
- Sign in with itat your panel URL, using the username from the same card.
The new password must have at least 8 characters, with an uppercase letter, a lowercase letter, a number and a special character, and must not contain your panel username or domain name.
A few things to know:
- The account must be Active. If it shows Pay now or Suspended, pay the invoice first, or open a ticket.
- Attempts are limited. You can make only a few reset attempts an hour. If you are blocked, wait an hour.
- You get an email when a panel password is changed. If you did not make the change, contact support straight away.
- Email, database and extra FTP passwords do not change. Each mailbox, database user and additional FTP account has its own password, set inside Plesk.
2. No password needed: the Plesk button
If you just need to get in, click the Plesk button on your domain's row in Hosting › My hosting. In most cases Plesk opens in a new tab already signed in. If a login form appears instead, the one-click session could not be created, so use the reset above. More on logging in: How to Login to Plesk Panel.
3. When the reset shows an error
- Check the account is Active.A suspended or unpaid account cannot be reset.
- Try once more after a few minutes.A brief connection problem with the server can cause a one-off failure.
- Ask support.Open a ticket at /support/ticket with your domain name, and say you need a new Plesk password. Do not put any password in the ticket.
4. Forgot your client-area password too?
Every step above starts in the client area. Reset that password first at /client/forgot: enter the email address on your Domain India account and follow the link, which is valid for 1 hour. If you can no longer read that email address, open a ticket from the address you want to use.
Your client-area password signs you in to your Domain India account. Your Plesk password signs you in to Plesk. Changing one never changes the other.
Frequently asked questions
How do I reset my Plesk password on Domain India?
Sign in to the client area, open Services, My Hosting, click Manage on your domain and open the Access tab. Click Reset password, confirm with your client-area password, and choose a new Plesk password.
Can support tell me my current Plesk password?
No. The client area does not display control panel passwords, and support will not read one out. Set a new one yourself from the Access tab instead.
What rules must a new Plesk password meet?
At least 8 characters, with an uppercase letter, a lowercase letter, a number and a special character. It must not contain your panel username or your domain name.
Does resetting the Plesk password change my email passwords?
No. Each mailbox has its own password, and so do database users and additional FTP accounts. Change those inside Plesk.
Reset password shows an error. What should I do?
Check that the hosting account is Active and try again after a few minutes. If it still fails, open a support ticket with your domain name. Never include a password in the ticket.
Ready to set a new password? Open My Hosting, click Manage, then the Access tab. Still stuck? Open a ticket.
Click Manage on your domain, open the Access tab and use Reset password. No old password and no ticket needed.
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