Managing Email Accounts

Managing Email Accounts

Your {{COMPANY_NAME}} hosting account allows you to create and manage professional email addresses using your own domain name (e.g., [email protected]).

Creating an Email Account

In cPanel:

1. Log in to cPanel
2. Go to Email → Email Accounts
3. Click Create
4. Enter the username (the part before @), select the domain, and set a strong password
5. Set a mailbox quota (storage limit) or leave it as unlimited
6. Click Create

In DirectAdmin:

1. Log in to DirectAdmin
2. Go to Email Manager → Email Accounts
3. Click Create Account
4. Enter the email address, password, and quota
5. Click Create

Accessing Your Email

Webmail (Browser):

• Access at yourdomain.com/webmail or through the cPanel/DirectAdmin Webmail link
• Roundcube is the default webmail client

Email Clients:

• Set up in Outlook, Thunderbird, Apple Mail, or Gmail using IMAP or POP3
• See our dedicated guides for Outlook and mobile phone setup

Managing Existing Accounts

From the Email Accounts page, you can:

• Change password — click on the account and update the password
• Change quota — increase or decrease the mailbox storage limit
• Suspend — temporarily disable an account without deleting it (cPanel)
• Delete — permanently remove the account and all its emails
• Access Webmail — log in directly to the account's webmail

Email Forwarders

Forward email from one address to another:

1. Go to Email → Forwarders
2. Click Add Forwarder
3. Enter the email address and the forwarding destination
4. You can forward to multiple addresses

Auto-Responders

Set up automatic replies (e.g., "Out of Office"):

1. Go to Email → Autoresponders
2. Click Add Autoresponder
3. Set the message, start/stop dates
4. The autoresponder replies once per day per sender

Tips

• Use strong, unique passwords for each email account
• Set reasonable quotas to prevent one account from filling the disk
• Delete or archive old emails regularly
• For issues with email accounts, contact {{COMPANY_NAME}} support at {{SUPPORT_URL}}