Comprehensive Guide to KYC and e-KYC Requirements for .IN and NIXI-Managed Domain Extensions

As mandated by the National Internet Exchange of India (NIXI), all registrants of .IN and related domain extensions must complete KYC (Know Your Customer) and e-KYC (Electronic KYC) procedures to ensure transparency, accuracy, and national cybersecurity compliance.

Who Must Submit KYC

KYC is mandatory for all domain registrants under:

• .IN

• .CO.IN, .ORG.IN, .NET.IN, .IND.IN, .FIRM.IN, etc.

Registrant Type	Is KYC Required	Notes
Indian Individual	Yes	Aadhaar, PAN, Passport, etc.
Indian Company/Organization	Yes	Certificate of Incorporation + Signatory ID
Foreign Individual	Yes	Passport, Government ID, Embassy Letter, etc.
Foreign Organization	Yes	Business Registration + Indian connection declaration

Accepted KYC Documents

For Indian Registrants:

• Aadhaar Card (preferably from DigiLocker)

• PAN Card

• Passport

• Voter ID

• Driving Licence

• Certificate of Incorporation (for companies)

For Companies/Organizations:

Submit one of the following (Company ID):

• Company PAN Card

• GST Certificate

• Certificate of Incorporation

Plus one valid ID for the Authorized Signatory:

• Aadhaar / PAN / Passport / Voter ID / Driving Licence

For Foreign Registrants:

• Passport (Mandatory)

• National ID / Foreign Driving Licence

• Indian Embassy/Mission Letter

• Income Tax Returns (last 2 years)

• Business Registration Document

• Signed Declaration of Business/Personal Indian Connection

Note: All documents must be self-attested with your signature before scanning or uploading.

When Should You Submit

Action	Deadline
Submit KYC documents	Within 7 days of registration
Foreign registrant India connection	During or immediately after registration

Delay in submission may result in domain suspension (SERVERHOLD).

What is Not Allowed

Allowed	Not Allowed
Matching WHOIS & KYC info	WHOIS mismatch
Permanent email/phone	Temporary/disposable contact info
Clear, signed scans	Blurred, cropped, or unsigned scans
Visible, real registrant contact info	Privacy/Proxy WHOIS (strictly banned)

NIXI may randomly verify submitted data. Ensure authenticity.

How to Submit KYC

1. Prepare a scanned or DigiLocker version of your valid ID document.

2. Ensure WHOIS details exactly match your ID.

3. Submit via:

   • Ticket: Submit Ticket

   • Email: [email protected]

Foreign registrants must also attach the declaration below:

Declaration Format (Foreign Registrants)

To: Domain Registration India Private Limited
Subject: Declaration of Indian Business/Personal Connection - [yourdomain.in]

I, [Full Name], holder of domain [yourdomain.in], declare I have a valid [business/personal] connection with India:

 I have Indian clients/customers.
 I operate/manage an India-targeted business.
 I offer services/products to Indian users.
 I have personal/family ties in India.
 I run an India-centric website/blog.

I confirm this declaration is true and understand any false representation may result in suspension.

Full Name: [Your Name] 
Passport/ID: [ID Number] 
Signature: _____________ 
Date: [DD/MM/YYYY] 

Sign, scan, and send this along with KYC documents to: [email protected]

How to Update WHOIS Contact Info

1. Login to Client Area

2. Navigate to: Portal Home Client Area My Domains

3. Select your domain Manage Domain Contact Information

4. Update:

   • Name

   • Email

   • Phone

   • Address (with correct PIN, State, Country)

5. Click "Save Changes"

Ensure WHOIS matches your KYC exactly.

Consequences of Non-Compliance

Non-Compliance	Result
KYC not submitted	Domain will be suspended (SERVERHOLD)
Mismatch in WHOIS vs. KYC	Registrar/NIXI may demand correction
Proxy/Temporary contact info used	Domain may be suspended immediately

Domains on SERVERHOLD lose all website/email functionality until resolved.

Summary for Registrants

• KYC is mandatory for every .IN domain

• Submit within 7 days of registration

• WHOIS info must match submitted KYC

• No false, proxy, or temporary contact info

Stay compliant to avoid disruptions and ensure your domain remains active!

Do I need to resubmit KYC on renewal

Not typically. If your WHOIS hasn't changed and prior KYC was verified, no resubmission is required unless NIXI requests.

For questions or clarification, reach out to us anytime at: [email protected]