Every .in domain, including .co.in, .net.in, .org.in and the other Indian extensions, must have a verified registrant. At Domain India you complete this identity check, called eKYC, once for your whole account on the Identity verification page of the client area, using DigiLocker and the mobile number linked to your Aadhaar. This page is the short version; the full walk-through is linked below.
Every screen, button and status label is explained in How to complete eKYC verification. Which extensions need which check is in Understanding KYC requirements for domain registration.
Log in and open Account › Identity verification (/client/kyc), click Verify my identity and complete the Aadhaar step on DigiLocker. That is the only place eKYC is done: there is no document upload form and you do not email copies of your ID. Then apply your verification to any .in domain you already hold. If your domain stays on hold after eKYC, open a ticket with the domain name.
1. Why .in domains need eKYC
The .in extensions are run by the .IN registry under NIXI, which requires the registrant of every .in domain to be verified. Domain India is a NIXI-accredited .IN registrar, so the check happens in our client area. Under .IN registry rules, an unverified domain can be put on hold. A held domain stops resolving, so the website stops loading and email stops arriving, even though the registration, your hosting and your mailboxes are untouched.
Verification belongs to your account, not to a single domain. You can complete it before you order, and it then covers the .in domains you register afterwards.
2. What you need
- An Aadhaar with a working mobile number linked to it. DigiLocker uses that number to confirm it is you. If the linked number has changed, update it with UIDAI first.
- A DigiLocker account, or a few minutes to create one during the process.
- A Domain India client account. You do not need to own a domain yet.
You never type your Aadhaar number into our site. DigiLocker shares your confirmed name and address with Domain India.
3. Complete eKYC, step by step
- Check the registrant name first.Open the domain in your domains and read the registrant name on its Contacts tab. It must match the name on your ID. If it doesn't, open a ticket before you verify.
- Open Identity verification.Log in and go to Account › Identity verification (/client/kyc), then click Verify my identity.
- Complete the Aadhaar step on DigiLocker.Sign in or create a DigiLocker account, confirm with your Aadhaar-linked mobile number and allow your details to be shared. Finish every screen: signing in alone is not enough.
- Come back to Domain India.The Identity verification page shows the result and says what to do if anything still needs doing.
- Apply it to domains you already hold.New orders are covered automatically. For a .in domain you already had, open it and choose Use my verification for this domain.
- Confirm your email.Verify your email address in the box on the same page, and follow the .IN registry's own confirmation email when it arrives, checking your spam folder.
Completing eKYC does not release every hold by itself. Some holds can only be lifted by the registry once its requirements are met, and there is no button in the client area that removes one. If your .in domain still shows as unverified or on hold after your verification shows Verified, open a support ticket with the domain name and we will tell you what that domain needs.
4. When DigiLocker is not the route
DigiLocker needs an Indian Aadhaar with a linked mobile number, so it does not fit every registrant. Open a support ticket, or use the public ticket form if you can't log in, and give the domain name when:
- the registrant lives outside India or has no Aadhaar;
- the registrant is a company, firm or other organisation;
- the name on your ID differs from the registrant name on the domain;
- the domain stays on hold after your verification shows complete.
Do not change a .in domain's registrant name yourself before you ask: it is a change of ownership details. Our team will explain what the domain needs.
5. Common problems
| What you see | Likely cause | What to do |
|---|---|---|
| Your last verification attempt did not complete | The mobile number is not linked to the Aadhaar used | Check the link with UIDAI, then verify again |
| Not finished | You signed in to DigiLocker but did not finish the Aadhaar step | Click Finish verifying and complete every screen |
| Name differs | The name on your ID and the domain's registrant name are not the same | Do not verify again; open a ticket |
| Domain still on hold after Verified | The hold needs action at the registry | Open a ticket with the domain name |
Your personal details stay private: for .in and its second-level extensions, personal registrant details are not shown in public WHOIS. This is free and automatic; there is nothing to switch on.
Frequently asked questions
Where do I complete eKYC for a .in domain at Domain India?
Only on the Identity verification page of the Domain India client area, at /client/kyc. Click Verify my identity and complete the Aadhaar step on DigiLocker, then apply the verification to any .in domain you already hold.
Do I need to upload or email copies of my Aadhaar or PAN?
No. The standard route is DigiLocker, which shares your confirmed name and address with Domain India. If DigiLocker does not fit your case, for example you live outside India or the registrant is a company, open a support ticket and the team will explain what is needed.
Do I need to own a domain before I complete eKYC?
No. eKYC at Domain India is done once for your whole account. You can complete it before you order, and it then covers .in domains you register afterwards.
I verified my identity. Why is my existing .in domain still not verified?
Each .in domain you already hold has its own registrant check. Open the domain in the client area and choose Use my verification for this domain. If the domain stays unverified or on hold after that, open a support ticket with the domain name.
My .in domain is still on hold after eKYC. What should I do?
Open a support ticket with the domain name. Some holds can only be lifted by the registry once its requirements are met, and support will tell you what that domain needs.
What if the name on my ID is different from the registrant name?
Do not verify again and do not change the registrant name yourself. Open a support ticket with the domain name, the name exactly as it appears on your ID and the registrant name shown for the domain.
Ready to verify? Log in and open Identity verification, read the full eKYC guide, or open a support ticket if you are outside India, the registrant is a company or the names don't match. Support is on 24/7 live chat, and tickets get a first response within 15 minutes.
Complete eKYC once for your Domain India account with DigiLocker, then apply it to your .in domains.
Open Identity verification