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Have questions? Our team is ready to assist you. Open a support ticket and we'll get back to you promptly.
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Company Info
Our Office
DOMAIN REGISTRATION INDIA PRIVATE LIMITED
NIXI Accredited .IN Registrar & Hosting Provider
Address
SF 26/1A1A, SNR Garden, P. Vadugapalayam, Palladam, Tiruppur, Tamil Nadu, 641664
Business Hours
Monday - Saturday 9:00 AM - 9:00 PM IST
Website
domainindia.com
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Escalation Process
Step 1: Submit a support ticket describing your issue
Step 2: If unresolved after 24 hours, press "Escalate to management" on the ticket, or file a complaint
Step 3: A senior team member reviews it and replies on your ticket
FAQ
Contact Support FAQ
Common questions about reaching our support team
Our support team is available Monday to Saturday, 9:00 AM to 9:00 PM IST. You can reach us via phone, email, or live chat during these hours. For urgent issues outside business hours, please submit a support ticket.
Email responses are typically within 2-4 hours during business hours. Live chat and phone support provide immediate assistance. Support tickets are addressed within 4-6 hours based on priority.
Use the Complaint / Grievance option, or press "Escalate to management" on your ticket in the client area once it has been open for 24 hours. A senior team member reviews every complaint.
Our human support is available 9 AM - 9 PM IST, Monday to Saturday. However, our knowledge base is available 24/7, and you can submit support tickets anytime which will be addressed first thing next business day.
Log in to your client area to view all your support tickets, their status, and responses. You will also receive email notifications for any updates.
Yes, calling our support numbers is free from your end (standard call charges may apply based on your phone plan). We never charge for support calls.