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Troubleshooting PaaS Apps

1 min read6 Apr 20264 views

In this article

  • 1App Not Starting
  • 2Build Failing
  • 3Custom Domain Not Working
  • 4App Crashing

Troubleshooting PaaS Apps

App Not Starting

  • Check logs: Services > PaaS > Your App > Logs
  • Ensure your app listens on process.env.PORT
  • Verify Procfile has correct start command

Build Failing

  • Check build logs for dependency errors
  • Ensure package.json / requirements.txt is in repo root
  • Verify Node.js/Python version in engine config

Custom Domain Not Working

  • Verify DNS CNAME points to apps.colosoft.com
  • Wait for DNS propagation (up to 48h)
  • Check domain verification status in dashboard

App Crashing

  • Auto-restart happens within seconds
  • Check logs for error messages
  • Verify environment variables are set correctly

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Troubleshooting PaaS Apps - Knowledge Base